Delighted is a solution that enables Shopify stores to obtain customer feedback in minutes, not days. With its seamless Shopify integration, Delighted gathers feedback all in one spot with insightful dashboard tools. Delighted also offers features that allow merchants to analyze scores collected through email, websites, SMS, and other links.
Now that Delighted is connected to Mesa, you can trigger a workflow in Mesa whenever a survey response comes through. Customers unsubscribing from lists can also trigger automations. As an example, you can act on a specific customer if they provide a low feedback score.
Mesa can perform numerous actions within Delighted such as creating a response survey. Mesa also helps unsubscribe or delete customers from a list. Other actions include deleting pending surveys and listing bounced email addresses. For example, Mesa can create a survey response when a customer’s order has been delivered.
Get Started with Delighted and Mesa
Follow these simple instructions to get connected in a matter of minutes:
- Install Mesa on your Shopify store
- Sign up for Delighted, if you don’t already have an account
- You can jump straight into Mesa’s visual builder
- Or jumpstart your automation using a pre-made template