We're Here for You

Our goal is to make your store successful. Whether you're a savvy developer, or are looking for a partner in code, we're here for you.

  • Icon checkmark Documentation, onboarding services, and training packages
  • Icon checkmark Email, chat, and phone support from our California-based customer success team
  • Icon checkmark Custom development available to create, integrate, or iterate on your unique requirements
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Standard Onboarding

Free (Team plans and above)

Our Mesa Onboarding Specialist will help install and configure any Templates for existing Conneection within our library. Upon completion, they'll guide you through the application and automations implemented.

Questions? Contact Us

  • Phase 1 Kickoff

    Collaborative kickoff meeting to review business requirements and define scope

  • Phase 2 Template Installation & Configuration

    Install and configure a pre-existing Connection Template

  • Phase 3 Training

    Perform one training session on platform features, best practices, answer any questions

Professional Onboarding

Starting at $1,000

Our team of Onboarding Specialists and Mesa Engineers will develop the workflow automations required to get you up and running quickly.

Questions? Contact Us

  • Phase 1 Kickoff

    Collaborative kickoff meeting to review business requirements and define scope

  • Phase 2 Development

    Mesa Engineers will be available up to the duration of the custom consulting package purchased:

    • • Custom Consulting I - five (5) hours
    • • Custom Consulting II - ten (10) hours
    • • Custom Consulting III - fifteen (15) hours
  • Phase 3 Training

    Perform one training session on platform features, best practices, answer any questions

Enterprise Onboarding

Starting at $6,000

Our team of experts can assist in developing any new connections or help build the logic for the most complicated workflows so your business is operating efficiently. A dedicated project manager will help coordinate resources, timelines and deliverables.

Questions? Contact Us

  • Phase 1 Kickoff

    Collaborative kickoff meeting to review business requirements and define scope

  • Phase 2 Development

    Senior Engineers will be available up to the duration of the custom consulting package purchased:

    • • Custom Consulting IV - thirty (30) hours
    • • Custom Consulting V - sixty (60) hours
    • • Custom Consulting VI - ninety (90) hours
  • Phase 3 Quality Assurance & User Acceptance Testing

    Quality assurance and resolution of any in-scope issues found during user acceptance testing

  • Phase 4 Deployment Support

    Five business days of deployment support

Mesa Platform Knowledge Base

Find the answers to your technical questions.

Help - Documentation

Documentation

End-user guides & tutorials

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Help - Mesa Script SDK

Mesa Script SDK

Technical JavaScript documentation

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Help - REST API

REST API

API documentation

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