We're Here for You

Our goal is to make your store successful. Whether you're a savvy developer, or are looking for a partner in code, we're here for you.

Documentation, onboarding services, and training packages
Email, chat, and phone support from our California-based customer success team
Custom development available to create, integrate, or iterate on your unique requirements

Standard Onboarding

Free (Team plans and above)

Our Mesa Onboarding Specialist will help install and configure any Templates for existing Conneection within our library. Upon completion, they'll guide you through the application and automations implemented.

Questions? Contact Us

Phase 1 Kickoff

Collaborative kickoff meeting to review business requirements and define scope
Phase 2 Template Installation & Configuration

Install and configure a pre-existing Connection Template
Phase 3 Training

Perform one training session on platform features, best practices, answer any questions

Professional Onboarding

Starting at $1,000

Our team of Onboarding Specialists and Mesa Engineers will develop the workflow automations required to get you up and running quickly.

Questions? Contact Us

Phase 1 Kickoff

Collaborative kickoff meeting to review business requirements and define scope
Phase 2 Development

Mesa Engineers will be available up to the duration of the custom consulting package purchased:
- • Custom Consulting I - five (5) hours
- • Custom Consulting II - ten (10) hours
- • Custom Consulting III - fifteen (15) hours
Phase 3 Training

Perform one training session on platform features, best practices, answer any questions

Enterprise Onboarding

Starting at $6,000

Our team of experts can assist in developing any new connections or help build the logic for the most complicated workflows so your business is operating efficiently. A dedicated project manager will help coordinate resources, timelines and deliverables.

Questions? Contact Us

Phase 1 Kickoff

Collaborative kickoff meeting to review business requirements and define scope
Phase 2 Development

Senior Engineers will be available up to the duration of the custom consulting package purchased:
- • Custom Consulting IV - thirty (30) hours
- • Custom Consulting V - sixty (60) hours
- • Custom Consulting VI - ninety (90) hours
Phase 3 Quality Assurance & User Acceptance Testing

Quality assurance and resolution of any in-scope issues found during user acceptance testing
Phase 4 Deployment Support

Five business days of deployment support