Shopify Flow + Gorgias
made easy.

Make integrations that help your business operate in more competitive ways.

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Shopify Flow Icon gorgias logo icon Shopify Flow to Gorgias integration

How does Gorgias work with Shopify Flow?

With Shopify Flow and Gorgias connected, you can get more accomplished so your business can thrive.

  • Unified Customer Support Inbox

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    Merge emails, chats, and social media messages all into one place. Respond to customers quickly and efficiently, without having to jump between platforms. It's all about seamless communication!

  • Automate Common Responses

    gorgias logo icon

    Let Gorgias handle repetitive questions like order status or shipping details. Automate responses and free up your time to focus on more complex customer needs.

  • Instant Access to Customer Details

    gorgias logo icon

    When a customer reaches out, Gorgias pulls up their entire purchase history from Shopify. No more searching through records; provide personalized support instantly.

  • Integration with Other Apps

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    Use Gorgias with your existing marketing and sales tools. Whether it's tracking customer satisfaction or managing returns, everything is in sync and at your fingertips.

  • Data-Driven Insights

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    Track customer support performance with robust analytics. Understand what your customers need, spot trends, and continuously improve your support to keep your customers happy.

How to connect Shopify Flow to Gorgias

Time needed: 3 minutes.

Connecting Shopify Flow to Gorgias has never been easier. With MESA, making complex integrations between Shopify Flow and Gorgias only takes a few minutes.

  1. Included
    First, create a new workflow in MESA.

    Workflows are simply the steps of an automation that runs automatically.

  2. Included
    Next, pick one of the apps as a trigger step.

    This is what kicks off your automation to run automatically.

  3. Included
    Then, choose an action step from another app.

    This is the "ah-ha" moment you've been waiting for...

  4. Included
    Lastly, personalize the data being sent from one app to another.

    Use the various fields to personalize your workflow.

  5. Included

    Just turn on this Shopify Flow to Gorgias workflow and MESA will start doing this work for you.

Supported Shopify Flow & Gorgias workflow steps:

Then, make your workflow do this...

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    Trigger a Flow Workflow
    Send an event action to a workflow in Shopify Flow
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    Retrieve Account
    Grab your account details.
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    Create Customer
    Create a customer.
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    Get List of Customers
    Obtain a list of customers.
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    Delete Customer
    Remove an existing customer.
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    Retrieve Customer
    Grab all details about a customer.
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    Update a Customer
    Modify a customer's details
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    Get List of Events
    Obtain a list of events.
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    Retrieve Event
    Grab all details about an event.
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    Upload File
    Upload a file.
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    Create Job
    Schedule the execution of a job to run.
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    Get List of Jobs
    Obtain a list of jobs.
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    Retrieve Job
    Grab all details about a job.
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    Update Job
    Modify a job.
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    Delete Job
    Cancel a job at any time but keep in mind that actions that have been executed will not be reverted.
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    Create Satisfaction Survey
    Create a new satisfaction survey.
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    Get List of Satisfaction Surveys
    Obtain a list of satisfaction surveys.
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    Retrieve Satisfaction Survey
    Grab all details about a satisfaction survey.
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    Update Satisfaction Survey
    Modify a satisfaction survey's details.
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    Create User
    Create a new user.
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    Get List of Users
    Obtain a list of users.
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    Delete User
    Remove an user.
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    Retrieve User
    Grab all details about an user.
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    Update User
    Modify an user's information
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    Create Tag
    Create a tag.
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    Get List of Tags
    Obtain a list of tags.
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    Delete Tag
    Remove a tag.
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    Retrieve Tag
    Grab all details about a tag.
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    Update Tag
    Modify a tag's details.
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    Merge Tags
    Merge one or more tags into another tag. Source tags will be merged into the destination tag and then deleted.
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    Create Ticket
    Create a ticket.
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    Get List of Tickets
    Obtain a list of tickets.
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    Retrieve Ticket
    Grab all details about a ticket.
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    Update Ticket
    Modify a ticket's details.
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    Delete Ticket
    Remove a ticket.
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    Create Ticket Message
    Create a message in a ticket.
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    Get List of Ticket's Messages
    Obtain a list of all messages of a ticket.
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    Retrieve Ticket Message
    Grab all details about a ticket's message.
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    Update Ticket's Message
    Modify a message in a ticket.
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    Delete Ticket's Message
    Remove a message from a ticket.

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