Shopify Flow + Gorgias
made easy.

Make integrations that help your business operate in more competitive ways.

When this happens in Shopify Flow...

Do this with Gorgias...

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★★★★★ 5.0 Shopify App Store

How does Gorgias work with Shopify Flow?

With Shopify Flow and Gorgias connected, you can get more accomplished so your business can thrive.

Unified Customer Support Inbox

Merge emails, chats, and social media messages all into one place. Respond to customers quickly and efficiently, without having to jump between platforms. It's all about seamless communication!
Automate Common Responses

Let Gorgias handle repetitive questions like order status or shipping details. Automate responses and free up your time to focus on more complex customer needs.
Instant Access to Customer Details

When a customer reaches out, Gorgias pulls up their entire purchase history from Shopify. No more searching through records; provide personalized support instantly.
Integration with Other Apps

Use Gorgias with your existing marketing and sales tools. Whether it's tracking customer satisfaction or managing returns, everything is in sync and at your fingertips.
Data-Driven Insights

Track customer support performance with robust analytics. Understand what your customers need, spot trends, and continuously improve your support to keep your customers happy.

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How to connect Shopify Flow to Gorgias

Time needed: 3 minutes.

Connecting Shopify Flow to Gorgias has never been easier. With MESA, making complex integrations between Shopify Flow and Gorgias only takes a few minutes.

First, create a new workflow in MESA.
Workflows are simply the steps of an automation that runs automatically.
Next, pick one of the apps as a trigger step.
This is what kicks off your automation to run automatically.
Then, choose an action step from another app.
This is the "ah-ha" moment you've been waiting for...
Lastly, personalize the data being sent from one app to another.
Use the various fields to personalize your workflow.
Finished!
Just turn on this Shopify Flow to Gorgias workflow and MESA will start doing this work for you.

Supported Shopify Flow & Gorgias workflow steps:

Start your workflow when...

Then, make your workflow do this...

Trigger a Flow Workflow
Send an event action to a workflow in Shopify Flow
Retrieve Account
Grab your account details.
Create Customer
Create a customer.
Get List of Customers
Obtain a list of customers.
Delete Customer
Remove an existing customer.
Retrieve Customer
Grab all details about a customer.
Update a Customer
Modify a customer's details
Get List of Events
Obtain a list of events.
Retrieve Event
Grab all details about an event.
Upload File
Upload a file.
Create Job
Schedule the execution of a job to run.
Get List of Jobs
Obtain a list of jobs.
Retrieve Job
Grab all details about a job.
Update Job
Modify a job.
Delete Job
Cancel a job at any time but keep in mind that actions that have been executed will not be reverted.
Create Satisfaction Survey
Create a new satisfaction survey.
Get List of Satisfaction Surveys
Obtain a list of satisfaction surveys.
Retrieve Satisfaction Survey
Grab all details about a satisfaction survey.
Update Satisfaction Survey
Modify a satisfaction survey's details.
Create User
Create a new user.
Get List of Users
Obtain a list of users.
Delete User
Remove an user.
Retrieve User
Grab all details about an user.
Update User
Modify an user's information
Create Tag
Create a tag.
Get List of Tags
Obtain a list of tags.
Delete Tag
Remove a tag.
Retrieve Tag
Grab all details about a tag.
Update Tag
Modify a tag's details.
Merge Tags
Merge one or more tags into another tag. Source tags will be merged into the destination tag and then deleted.
Create Ticket
Create a ticket.
Get List of Tickets
Obtain a list of tickets.
Retrieve Ticket
Grab all details about a ticket.
Update Ticket
Modify a ticket's details.
Delete Ticket
Remove a ticket.
Create Ticket Message
Create a message in a ticket.
Get List of Ticket's Messages
Obtain a list of all messages of a ticket.
Retrieve Ticket Message
Grab all details about a ticket's message.
Update Ticket's Message
Modify a message in a ticket.
Delete Ticket's Message
Remove a message from a ticket.