Tracktor lowers your support costs and increases customer satisfaction while turning first-time buyers into repeat shoppers.
Any store, small or big, can have its own order tracking system and now you can too. Tracktor provides premium package tracking and order status with over 1000+ major carriers around the world. This provides your customers and yourself tremendous visibility into packages' location and status. Most importantly, Tracktor helps decrease the number one support request of "Where's my order?"
With Mesa and Tracktor together, you can achieve powerful tasks such as updating orders' statuses and updating fulfillment statuses.
Deploy and customize these workflow automations with just a few clicks. Our team of automation experts built and tested these workflow templates to get you up and running fast. No code necessary.
Progress the order's fulfillment's status to Order Ready when it has been 3 days since the order's creation date.
Mail a Thanks.io postcard after the order has been delivered.
Message your team in Slack when an order has not been delivered after 15 days.
Create a Delighted survey after an order has been delivered.
Send an email to your Logistics team when an order has been delayed for 3 days.
New Connection • 1 min
Tracktor is a Shopify App that improves your post-purchase experience, turning first-time buyers into loyal customers while lowering your support costs. Tracktor provides your customers with a transparent view of where their order is from payment to delivery by placing an order tracking page right on your website.
Article • 15 min
In this guide we will take you through the steps to create five different types of workflows in Mesa using real-time tracking data from Tracktor to improve the post-purchase experience for customers of your Shopify store.
Our California-based, customer success team is happy to help you every step of the way. Whether you need help adding one of our free workflow templates or need a partner to build a custom integration to your Shopify store. Our goal is to help you be successful.
