How it works

Follow these 6 simple steps to automate this task automatically.

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Order has not been delivered
App connector: Tracktor • Time to complete: 1 minute

The workflow triggers when an order's fulfillment status remains in "Pre-Transit" for an extended period.

Wait for 20 days
App connector: Delay • Time to complete: 1 minute

Waits 20 days before checking if the order has been delivered.

Retrieve updated fulfillment status
App connector: Tracktor • Time to complete: 1 minute

Checks the latest tracking status to determine if the package is still in transit.

Filter undelivered orders
App connector: Filter • Time to complete: 1 minute

Continues only if the order has not been marked as "Delivered."

Gather customer details
App connector: Tracktor • Time to complete: 1 minute

Retrieves order information, including the customer’s name and email.

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Notify customer via email
App connector: Email • Time to complete: 1 minute

Sends an apology email with a tracking link and reassures the customer about the delay.

Make it your own

Customize this workflow even further:

Set custom delays
Schedule actions to trigger after a set time period, such as sending follow-up emails 3 days after an event.
Chain multiple actions
Connect several steps together in one workflow, like tagging data, updating records, and notifying your team simultaneously.
Store data in tables
Save order details, customer preferences, or custom metrics in your own database for reference and reporting.
Deploy AI agents for smart decisions
Let AI agents evaluate complex scenarios and choose the right action path based on your defined rules.

Frequently asked questions

What is a template?
Templates are pre-made workflows by our team of experts. Instead of building a workflow from scratch, these have all the steps needed to complete the task.
Can I personalize a template?
Yes! Every step can be customized to meet your exact requirements. Additionally, you can even add more steps and make it more sophisticated.
Are templates free?
Yes! Our entire library containing hundreds of templates are free to use and customize to your exact needs.

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