Send Customer Email Notifications via Gmail When Package is In Transit

This step connects to your Tracktor account and watches for fulfillment status changes. When a package status updates to "in transit," it captures the order ID and fulfillment details needed for the rest of the workflow. The trigger runs automatically in the background - no configuration needed. It passes the order ID to the next step so the workflow can retrieve complete order details.

This step takes the order ID from the trigger and retrieves the full order record from Tracktor. It automatically fetches customer information including email address, first name, and order name that will be used in your Gmail notification. The step runs automatically using the order ID passed from the trigger. This data gets formatted and passed to the Gmail step for personalized email content.

This step connects to your Shopify store and retrieves basic shop details including your store name. The information gets pulled automatically using your connected Shopify account. Your store name will be used in the email template to personalize the "from" signature. No configuration is required - it uses your existing Shopify connection to gather the necessary shop details.

This step creates a personalized Gmail message using the customer email, order details, and store information gathered from previous steps. You'll configure three template fields: the "from" email address (your Gmail address), email subject line (defaults to "Order [order name] is on your way!"), and message content (defaults to a friendly notification mentioning the customer's first name and your store name). The email gets sent automatically through your connected Gmail account to the customer's email address from their order.