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Shopify fulfillment automation with MESA

Shipping updates, tracking emails, 3PL hand-offs, and delayed-package follow-ups are easy to automate and costly to miss. MESA watches every order after it ships and takes the next step for you.

Pick a template above to send tracking info, sync with your 3PL, or flag delayed shipments, then customize the messages and conditions.

Built-in tools behind these templates

Package Tracking

Track shipments and delivery updates automatically

Webhook

Receive real-time shipping updates from carriers

Paths

Handle different fulfillment scenarios with branching logic

Email

Notify customers of shipping status automatically

View all built-in tools →

FAQs

How do I send tracking info automatically?

Use MESA's Package Tracking tool, or connect your carrier or 3PL by webhook or API. When an order ships, MESA sends tracking details to the customer by email or SMS.

Can I handle shipping exceptions automatically?

Yes. Build a workflow that watches tracking status for delays or delivery problems and notifies your team and the customer when one happens.

Does this work with my 3PL or fulfillment center?

MESA connects to most 3PLs and fulfillment centers by API or webhook, so you can build a connection even if your provider isn't listed.

How do I automate returns processing?

Start a workflow when a return request comes in, then authorize the return, update inventory, issue the refund, and notify the customer at each step.

Can I track multiple carriers?

Yes. MESA can route tracking updates to a different workflow depending on which carrier is handling the shipment.

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