Email tool
Send branded messages to customers or team
Send transactional and marketing emails from your workflows. Order confirmations, review requests, internal alerts—no separate email add-on or per-send fees.
Popular solutions using email tool
Real-world automation scenarios
Order confirmation
Send a branded order confirmation when an order is placed. Include line items, totals, and tracking when available.
Review request
After fulfillment, send a review request with product links. Use Delay to wait 3–7 days first.
Internal alerts
Alert the team when a high-value order, low inventory, or failed sync occurs. Send to Slack or email.
Abandoned cart
Trigger on cart abandonment, wait 1 hour (Delay), then send a reminder email with cart contents.
Approval notifications
Notify approvers when an approval is needed. Include context and a link to approve or reject.
Scheduled reports
Send daily or weekly summary emails—sales, orders, inventory—triggered by Schedule.
Pre-built email tool templates
Get started with these customizable workflow templates
Getting started with email tool
Add an Email step
Insert Email where you want to send a message. Configure from address, recipients, subject, and body.
Use variables
Reference workflow data in subject and body—customer name, order ID, product titles, custom fields.
Combine with other tools
Add Filter to conditional sends, Delay to time the send, or AI to personalize content.
Building is better together
Why choose MESA's email tool?
| MESA Email | Zapier | Make | Klaviyo | |
|---|---|---|---|---|
| Included in price | ✓ | Per task | Per op | Separate plan |
| Transactional sends | ✓ | Via Gmail/etc | Via Gmail/etc | ✓ |
| Workflow-native | ✓ | Per Zap | Per scenario | Email-focused |
| Variables & personalization | ✓ | ✓ | ✓ | ✓ |
| No per-send fees | ✓ | Per task | Per op | Per contact |
| Cost | FREE | Per task | Per op | Per plan |
Unlike other platforms, MESA's Email tool is included free with every plan.
Common questions
What's the difference between Email and Klaviyo?
Can I use custom templates?
Who can I send to?
Does Email work with Approval?
Can I send attachments?
Is deliverability handled?
Can I use AI to personalize email content?
Where can I learn more?
Start using the MESA Email tool today
Included free in all MESA plans
Need help getting started? Our team will help you design your first email workflow. Contact us →
