AI tool
Generate content and make intelligent decisions
Add AI steps to your workflows—generate product descriptions, personalize email, classify orders, analyze sentiment. No external AI add-ons or per-token fees.
Popular solutions using AI tool
Real-world automation scenarios
Product descriptions
Generate SEO-friendly product descriptions from titles and attributes. Use Approval to review before publishing to Shopify.
Personalized email copy
Create unique email body per customer based on purchase history, name, and preferences. No more generic templates.
Review sentiment routing
Analyze review text and route negative reviews to support or flag for follow-up. Positive reviews go to social or marketing.
Order classification
Classify orders as VIP, international, fragile, or custom. Route to the right fulfillment path based on AI output.
Support ticket routing
Extract intent and urgency from tickets. Route to the right team or priority queue based on AI classification.
Data extraction
Extract structured data from unstructured text—names, dates, product mentions. Feed into Data tool or downstream steps.
Pre-built AI tool templates
Get started with these customizable workflow templates
Getting started with AI tool
Add an AI step
Insert AI where you need content generation or classification. Choose generate, classify, or extract based on your use case.
Configure your prompt
Write a prompt with variables from workflow data (product title, customer name, order details). Include brand voice and output format.
Use the output
Reference AI output in subsequent steps. Add Approval to review before publish, or Filter/Paths to act on classifications.
Building is better together
Tools often used together:
Why choose MESA's AI tool?
| MESA AI | Zapier | Make | Custom code | |
|---|---|---|---|---|
| Included in price | ✓ | Add-on / per task | Add-on / per op | API costs |
| In-workflow prompts | ✓ | Limited | ✓ | Manual |
| Works with Approval | ✓ | Limited | ✓ | Custom |
| Filter & Paths integration | ✓ | Per Zap | ✓ | Custom |
| No per-token surcharges | ✓ | Varies | Varies | Direct API |
| Cost | FREE | Add-on | Add-on | Dev time + API |
Unlike other platforms, MESA's AI tool is included free with every plan.
Common questions
What's the difference between AI and MCP?
What AI models does MESA use?
Can I use my own prompts?
Can I review AI output before it's used?
Does AI work with Filter and Paths?
Is there a token or usage limit?
Can I use AI in a Loop?
Where can I learn more?
Start using the MESA AI tool today
Included free in all MESA plans
Need help getting started? Our team will help you design your first AI workflow. Contact us →
