Package tracking tool
Monitor and track shipments from multiple carriers
Get delivery status, ETAs, and events from UPS, FedEx, USPS, DHL, and more. Trigger workflows when packages are delivered, delayed, or need attention—no external tracking service.
Popular solutions using Package Tracking tool
Real-world automation scenarios
Delivery notification
When order ships, get tracking. When Package Tracking shows delivered, send "how was your order?" email.
Delay alerts
Track shipments and filter on delay or exception. Notify customer support or customer when package is delayed.
Update CRM
When delivered, update customer record in Data or push status to HubSpot/Salesforce via API.
Post-delivery flow
Wait for delivery (Package Tracking + Delay), then trigger review request or satisfaction survey.
SMS delivery alert
When status is "out for delivery" or "delivered," send SMS to customer with tracking link.
Internal team alerts
High-value orders: notify team when shipped and when delivered. Combine with Filter and Email.
Pre-built Package Tracking tool templates
Get started with these customizable workflow templates
Getting started with Package Tracking tool
Add a Package Tracking step
Insert Package Tracking where you need to check status. Provide tracking number from workflow data (e.g., order.fulfillments).
Get status and events
Receive delivery status, ETA, location, and event history. Use Filter to branch on "delivered," "delayed," or other states.
Trigger on status change
When delivered, send Email or SMS. When delayed, alert team. Store status in Data or push to CRM via API.
Building is better together
Why choose MESA's Package Tracking tool?
| MESA Package Tracking | Zapier | Make | 17TRACK | |
|---|---|---|---|---|
| Included in price | ✓ | Per task | Per op | Separate |
| Multi-carrier | ✓ | Varies | Varies | ✓ |
| Status & events | ✓ | Limited | Limited | ✓ |
| No per-tracking fees | ✓ | Per task | Per op | Varies |
| Workflow-native | ✓ | Per Zap | Per scenario | API only |
| Cost | FREE | Per task | Per op | Dev + infra |
Unlike other platforms, MESA's Package Tracking tool is included free with every plan.
Common questions
Which carriers are supported?
How do I get the tracking number?
Can I trigger on delivery?
Where can I learn more?
Start using the MESA Package Tracking tool today
Included free in all MESA plans
Need help automating delivery notifications? Our team will help you set up your first tracking workflow. Contact us →
