Send Shopify In-Transit Fulfillment Updates to Klaviyo
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Keep customers informed by sending Shopify fulfillment tracking updates to Klaviyo when orders are marked "In Transit". This workflow captures order details and delivery status using the Shopify app, Tracktor, then creates a new event in Klaviyo for targeted messaging. Use shipping notifications to reduce support inquiries and create timely marketing campaigns based on delivery status - perfect for encouraging repeat purchases or collecting reviews.
Frequently asked questions:
What is a template?
Templates are pre-made workflows by our team of experts. Instead of building a workflow from scratch, these have all the steps needed to complete the task.
Can I personalize a template?
Yes! Every step can be customized to meet your exact requirements. Additionally, you can even add more steps and make it more sophisticated.
Can MESA handle the setup for me?
Yes, check out our Expert Workflow Setup. We'll collaborate with you to craft the perfect workflow so you're up and running with confidence.
How this template works:
Fulfillment status updated
The workflow triggers when an order’s fulfillment status changes to "In Transit", capturing tracking updates in real-time.
Retrieve Shopify order details
Fetches order information from Shopify using the order ID, ensuring accurate tracking data.
Retrieve Shopify customer details
Retrieves Shopify customer details, including their email address, to match them with a Klaviyo profile.
Check for existing Klaviyo profile
Searches Klaviyo for a customer profile using the retrieved email to make sure the event is linked to the correct user.
Verify Klaviyo customer profile exists
Confirms that a matching Klaviyo profile is found before proceeding; if no profile exists, the workflow stops.
Log fulfillment event in Klaviyo
Creates a "Tracktor: Fulfillment Status In Transit" event in Klaviyo, linking it to the customer’s profile with order details.
Send Shopify In-Transit Fulfillment Updates to Klaviyo
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