How it works

Follow these 6 simple steps to automate this task automatically.

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Fulfillment status updated
The workflow triggers when an order’s fulfillment status changes to "In Transit", capturing tracking updates in real-time.
Time to complete: 1 minute

Retrieve Shopify order details
Fetches order information from Shopify using the order ID, ensuring accurate tracking data.
Time to complete: 1 minute

Retrieve Shopify customer details
Retrieves Shopify customer details, including their email address, to match them with a Klaviyo profile.
Time to complete: 1 minute

Check for existing Klaviyo profile
Searches Klaviyo for a customer profile using the retrieved email to make sure the event is linked to the correct user.
Time to complete: 1 minute

Verify Klaviyo customer profile exists
Confirms that a matching Klaviyo profile is found before proceeding; if no profile exists, the workflow stops.
Time to complete: 1 minute
Klaviyo logo icon

Log fulfillment event in Klaviyo
Creates a "Tracktor: Fulfillment Status In Transit" event in Klaviyo, linking it to the customer’s profile with order details.
Time to complete: 1 minute

Make it your own

Customize this workflow even further:

Set custom delays
Schedule actions to trigger after a set time period, such as sending follow-up emails 3 days after an event.
Chain multiple actions
Connect several steps together in one workflow, like tagging data, updating records, and notifying your team simultaneously.
Store data in tables
Save order details, customer preferences, or custom metrics in your own database for reference and reporting.
Deploy AI agents for smart decisions
Let AI agents evaluate complex scenarios and choose the right action path based on your defined rules.

Frequently asked questions

What is a template?
Templates are pre-made workflows by our team of experts. Instead of building a workflow from scratch, these have all the steps needed to complete the task.
Can I personalize a template?
Yes! Every step can be customized to meet your exact requirements. Additionally, you can even add more steps and make it more sophisticated.
Are templates free?
Yes! Our entire library containing hundreds of templates are free to use and customize to your exact needs.

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