Tracktor lowers your support costs and increases customer satisfaction while turning first-time buyers into repeat shoppers.
Any store, small or big, can have its own order tracking system and now you can too. The Tracktor Shopify app provides premium package tracking and order status with over 1000+ major carriers around the world. This provides your customers and yourself tremendous visibility into packages' location and status. Most importantly, Tracktor helps decrease the number one support request of "Where's my order?"
With MESA and Tracktor together, you can achieve powerful tasks such as updating order statuses and updating fulfillment statuses.
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Add workflows to handle your everyday tasks working on Shopify.
Provide delightful post-purchase experiences.
Mail a Thanks.io postcard after the order has been delivered.
Set an order's fulfillment status automatically.
Progress the order's fulfillment's status to Order Ready when it has been 3 days since the order's creation date.
Get ahead of shipping delays before customers complain.
Message your team in Slack when an order has not been delivered after 15 days.
Survey customers to learn how your shopping experience can improve.
Create a Delighted survey after an order has been delivered.
Send just-in-time messages upon delivery.
When an order is marked as "Delivered" send timely product instructions so customers have the best first-time experience.
Help & Documentation.
How to start building integrations to Tracktor
This help article walks you through connecting Tracktor with your Shopify store to make any automation.