Generate AI Summary Of Reviews On Product Detail Page

Customers pay close attention to product reviews when considering a purchase and often spend considerable time sifting through numerous reviews to address their questions and concerns.

These workflows use AI to summarize your product reviews into a concise paragraph, providing key insights at a glance and assisting customers in their purchase journey. In this demo, we’re showcasing one of our newest reviews app integrations, Fera. However, this functionality should be possible with any reviews app you’re using. Feel free to reach out for assistance with integrating your preferred reviews app. Enhance the shopping experience and help customers make informed decisions with this efficient review summarization tool.

Example: Theme editor

Once the metafield is populated, you can pull it into your product detail page in the theme editor:

shopify theme editor

Example: Product page

Here is an example from the Fiji Water website of what this could look like:

Overall, the majority of the reviews praise Fiji Water for its taste, convenience, and quality. Many reviewers highly recommend the water, describing it as the best tasting, most refreshing water they’ve tried. They appreciate the convenience of home delivery and the variety of bottle options, such as the sports cap and flip-top bottles. Some customers also mention the health benefits of Fiji Water, including its silica content. However, there are a few negative reviews that mention issues with packaging or customer service.

example product page

Workflow 1: Save reviews to database

workflow steps

Workflow 2: Send reviews to ChatGPT and save to product metafield

workflow steps

What you should do now

Whenever you’re ready…here are 4 ways we can help you grow your business:

  1. Add MESA to your Shopify store. The best way to get started is by adding the MESA app from the Shopify App store. Every plan includes the first 7-days free so you can be assured your workflow is running properly.
  2. Import this workflow. Download this .ZIP file then import it into your MESA workflows.
  3. Questions? Contact Kalen Jordan. MESA Service Partners can help personalize workflows or make any automations your business requires.
  4. If you know another merchant who’d enjoy reading this, share it with them via LinkedIn, YouTube, Twitter, or Facebook.

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