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Receive a Weekly Summary of Closed Gorgias Support Tickets
Get a detailed weekly report of all closed Gorgias support tickets, showing key metrics like response times, resolution rates, and common customer issues. The report analyzes ticket data to reveal support trends, frequent customer pain points, and team performance indicators. Use these insights to refine your support strategy, address recurring problems, and make data-driven decisions to improve customer service delivery.
Delivers a weekly report via email, including AI-generated insights on support performance and customer pain points.
*Required: These following must be installed before using this workflow.
Make it your own
Customize this workflow even further:
Set custom delays
Schedule actions to trigger after a set time period, such as sending follow-up emails 3 days after an event.
Chain multiple actions
Connect several steps together in one workflow, like tagging data, updating records, and notifying your team simultaneously.
Store data in tables
Save order details, customer preferences, or custom metrics in your own database for reference and reporting.
Deploy AI agents for smart decisions
Let AI agents evaluate complex scenarios and choose the right action path based on your defined rules.
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