Gorgias: Customer support

Enhance your customer service with customized helpdesk management

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Gorgias

Stellar customer support is a vital component of running a successful online store. Gorgias enables Shopify merchants to create and effectively manage customer service systems from one platform. Capabilities include live chat, ticket management, response automation, social media comment tracking, KPI tracking, and more.

With Mesa and Gorgias together, you can simplify the customer service aspect of your business and focus on innovation.

Starting a Gorgias automation...

Ticket Created

When a ticket is created.
Customer Created

When a customer is created.

Things you can do with a Gorgias automation...

Create User

Create a user.
Create Job

Create a job.
Cancel Job

Cancel a job.
Create Satisfaction Survey

Create a satisfaction survey.
Update Satisfaction Survey

Update a satisfaction survey.
Create Ticket

Create a ticket.
Update Ticket

Update a ticket.