Gorgias Customer support Integrations

Gorgias is a help desk for ecommerce that connects all of your customer service in one place. The goal of the platform is to help you deliver excellent customer care without compromising your schedule.

For example, Gorgias sets up autoresponders with rules and assigns tickets based on topics and attributes. To prefill answers, the platform uses data such as shipping dates and order status for customer requests. For better customer service, Gorgias connects all of your support channels in one platform. You’ll be able to track everything customers are saying online, whether it be on social media or on your website: all you’ll have to do is scroll through the customer timeline to be up-to-date. Lastly, the software comes with advanced analytical features to track customer satisfaction scores and measure your support team’s impact on sales.

By connecting Gorgias to MESA, you’ll be able to take your customer service to the next level. On top of creating workflows when a new ticket is created in Gorgias, you can also create satisfaction surveys within the platform itself.

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Learn more about Gorgias Integrations

Creative Gorgias Workflows

  • Create a user in Gorgias when a new customer is created in Shopify.

  • Send a satisfaction survey when a Salesforce lead has been converted.

  • Track an event in Klaviyo when a Gorgias ticket is created.

  • Update a Gorgias ticket when a Shopify customer account has been updated.

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★★★★★ 5.0 Shopify App Store Rating

News and Articles for Gorgias Integrations

“MESA customer support was amazing. They helped me get the automation up and running in a few hours. Thank you MESA for saving us time and money!”


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★★★★★ Puzzery

“Very good app and support team. They always find a way to make it work for us.”

★★★★★ Ace Golf Cart

“Easy to set up flows and if you don't know exactly how their customer service is unbelievable. They reply within minutes and provide real solutions. 5-Star App for sure!”

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“MESA is a powerful app that can do a LOT of thing. What sets the app apart is the level of service we received from their team.”

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“This app solves our exact need. Moreover, can't say enough great things about team! Never worked with a better support team! 6 stars”

★★★★★ Gladskin

“I can't say enough good about MESA and their support staff in helping us get up and running with some super-efficient workflows to help us streamline and automate processes.”

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“The support team is incredible! They always worked hard to come up with solutions for the problems we were trying to solve through MESA.”

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