Stellar customer support is a vital component of running a successful online store.
Gorgias enables Shopify merchants to create and effectively manage customer service systems from one platform. Capabilities include live chat, ticket management, response automation, social media comment tracking, KPI tracking, and more.
With Mesa and Gorgias together, you can simplify the customer service aspect of your business and focus on innovation.
Create a user in Gorgias when a new customer is created in Shopify.
Send a satisfaction survey when a Salesforce lead has been converted.
Track an event in Klaviyo when a Gorgias ticket is created.
Update a Gorgias ticket when a Shopify customer account has been updated.
New Connection • 1 min
Gorgias is helpdesk software designed for customer service teams at eCommerce stores. In addition to the traditional features found in helpdesk software, like providing a unified platform to manage all your support channels, Gorgias offers features specific to eCommerce.
Our California-based, customer success team is happy to help you every step of the way. Whether you need help adding one of our free workflow templates or need a partner to build a custom integration to your Shopify store. Our goal is to help you be successful.
