Customer support

Enhance your customer service with customized helpdesk management

Automate your Shopify store faster using a no-code eCommerce automation platform

Start building workflows for Gorgias.
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Stellar customer support is a vital component of running a successful online store.

Gorgias enables Shopify merchants to create and effectively manage customer service systems from one platform. Capabilities include live chat, ticket management, response automation, social media comment tracking, KPI tracking, and more.

With Mesa and Gorgias together, you can simplify the customer service aspect of your business and focus on innovation.

Creative workflows to use Mesa with Gorgias

  • Create a user in Gorgias when a new customer is created in Shopify.

  • Send a satisfaction survey when a Salesforce lead has been converted.

  • Track an event in Klaviyo when a Gorgias ticket is created.

  • Update a Gorgias ticket when a Shopify customer account has been updated.

Ways to start a Gorgias automation...

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    Ticket Created
    Starts when a ticket is created.
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    Customer Created
    Starts when a customer is created.

Things you can do with a Gorgias automation...

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    Create User
    Create a new user in Gorgias.
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    Create Job
    Create a new job in Gorgias.
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    Cancel Job
    Remove a job from Gorgias.
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    Create Satisfaction Survey
    Create a satisfaction survey in Gorgias.
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    Update Satisfaction Survey
    Update a satisfaction survey with new information.
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    Create Ticket
    Create a new ticket in Gorgias.
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    Update Ticket
    Update a ticket with new information.

Gorgias News and Articles

Automation Experts Team