Start with a trigger
Select a trigger that sets your workflow in motion.
This could be anything from a new order in your Shopify store to a customer signing up for your newsletter.
Triggers are the starting points that tell MESA when to act.
Integrate Gorgias
MESA is the most approachable way to integrate Gorgias into workflows that automate your work with less effort.
Connect Gorgias to popular apps
Automate Gorgias in less clicks.
Personalize workflows with built-in apps
Leverage MESA's built-in tools to personalize any automation.
Start from customizable templates
MESA includes pre-made Gorgias workflow templates to get you started quickly.
Or, build your own Gorgias workflow
Making workflows is easy. Triggers start a workflow then, actions occur when it's running. Read more Gorgias docs in our knowledge base.
Thousands of professionals trust MESA to help them multiply their impact without multiplying their work.
Popular use cases for automating Gorgias
Connecting Gorgias into workflows helps you get more done in less time.
Unified Customer Support Inbox
Merge emails, chats, and social media messages all into one place. Respond to customers quickly and efficiently, without having to jump between platforms. It's all about seamless communication!
Automate Common Responses
Let Gorgias handle repetitive questions like order status or shipping details. Automate responses and free up your time to focus on more complex customer needs.
Instant Access to Customer Details
When a customer reaches out, Gorgias pulls up their entire purchase history from Shopify. No more searching through records; provide personalized support instantly.
Integration with Other Apps
Use Gorgias with your existing marketing and sales tools. Whether it's tracking customer satisfaction or managing returns, everything is in sync and at your fingertips.
Data-Driven Insights
Track customer support performance with robust analytics. Understand what your customers need, spot trends, and continuously improve your support to keep your customers happy.
Expert Workflow Setup
Need help crafting the perfect automation? We offer worflow setup services to help you add automation into your work more quickly. Request a custom workflow.
Automate your work in less clicks
MESA makes automation achievable so you can multiply your impact without multiplying the work.
Try MESA for free 7-day trial included. Cancel anytime.How MESA works
MESA helps you connect two or more apps to handle repetitive tasks automatically, no code necessary.
Step 1.
Step 2.
Add an action
Next, choose the action that should follow the trigger.
Actions are the tasks that MESA will perform automatically, such as sending a confirmation email or updating your product inventory.
Linking actions to triggers is how you build a seamless workflow process.
Step 3.
Personalize
Make your workflow even more flexible using built-in apps.
Customize your automation with tools that match your specific needs, whether it's scheduling theme changes or syncing with your CRM.
Personalization ensures your workflows fit your unique business requirements.
All set!
You just made a workflow
Finally, enable your workflow. You've just automated a task that will save you time and reduce manual effort.
With MESA, complex processes become simple, freeing you up to focus on what matters most—growing your business.
Learn more about automating Gorgias
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