Automate Your Everyday Returnly Tasks
Returnly allows Shopify merchants to create their own self-service return center.
Instead of opting for a refund, customers can decide to exchange their products for another. That way, they'll always be able to find what they're looking for.
It’s the only returns platform on Shopify currently that comes with this unique feature. To make things even better, Returnly pays for the product on behalf of your customer so they can instantly receive their brand new item.
To give customers peace of mind during the returns process, Returnly also comes with tracking information and SMS alerts to stay up to date with their package status.
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How to Automate Returnly
Creative ways to add Returnly automations to save you hours every week.
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Effortless Return Management
By integrating Returnly, you offer your customers a seamless return portal. They can quickly file for a return, choose the reason, and print out the return label. It's a hassle-free process that encourages customers to shop with confidence.
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Real-Time Return Tracking
Keep your customers informed by providing real-time status updates on their returns. Whether their item is in transit or the refund is processed, clear communication builds trust and keeps customers coming back.
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Instant Refunds and Store Credits
Through Returnly, you can offer instant refunds or store credits even before you've received the returned product. It's a show of good faith that enhances customer satisfaction and can encourage immediate repurchasing.
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Smart Return Insights
Analyze the reasons behind returns and understand patterns that might be indicative of product issues or misalignments in customer expectations. These insights help you make informed decisions about product improvements, descriptions, and imagery.
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Customized Return Policy
Tailor the return policies based on product types, customer location, or other specific criteria. By having clear, transparent, and customizable return policies, you can minimize abuse while ensuring genuine customers feel supported.
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Complimentary Workflow Setup Services
What automation would help you get more everyday tasks done? Let us make the workflow for you.
Learn about Returnly automations
How to manage returns and exchanges on Shopify
Shopify Growth • 13 minLearn how to manage returns on Shopify and provide your customers with an incredible post purchase experience every time.
Loop Returns vs Returnly – Which is best for customer returns?
Shopify Growth • 11 minWe'll explore these returns management apps, what makes them unique, then decide if Loop Returns vs Returnly is best for your Shopify store.
Best Returns Process Apps for Shopify
Shopify Growth • 7 minA strong return management process ensures that the return route a product takes from the end consumers to your inventory is secure and straightforward.
