Gorgias + Email made easy.
MESA is the easiest way to create Gorgias and Email integrations so you can automate any work - no code required.
MESA empowers you to build any solution. Scale faster and more efficiently than ever before. When you're able to build your ideas, you're free to explore unique ways to expand your role and business. What will you make today?
How does Email work with Gorgias?
With Gorgias and Email by MESA integrations, you can get more done in days, not months. Automate the work that solves your everyday problems and the challenges currently holding back your progress.
Notify support when negative surveys are received.
Send an email to your customer service team when a customer responds to a survey with a low satisfaction rating.
Notify logistics when high-value orders are delayed.
Notify your logistics team via email when an order (that costs more than $100) has not been delivered within 15 days.
Get notified when your Shopify theme changes.
Inform the store owner with an email when the Shopify store's theme is updated.
Stay informed when product inventory runs out of stock.
Alert your marketing team via email when a Shopify product becomes out of stock.
Sell downloadable products from your Shopify store.
Send customers an email with links to download their purchased digital files.
Solve more business-critical tasks
MESA helps you simplify your operations into efficient workflows that run immediately when the work happens. More ideas are now possible and more challeneges can be solved through the power of no-code automation solutions.
Loved by 1k+ brands using Shopify & Shopify Plus.
How to connect Gorgias to Email
Connecting Gorgias to Email has never been easier. With MESA, making complex integrations between Gorgias and Email by MESA only takes a few minutes — no code required. Automate basic data entry or connect the systems that run your business. Solve more business-critical problems with MESA and accomplish more with less resources.
- First, create a new workflow in MESA.
Workflows are simply the steps of an automation that runs automatically.
- Next, pick one of the apps as a trigger step - this will start your workflow.
This is what kicks off your automation to run automatically.
- Then, choose an action step from another app for unique customization.
This is where the magic happens. 🪄
- Lastly, personalize the data being sent from one app to another.
Use the various fields within each stel to personalize your workflow. Test your automation to ensure everything is running properly.
- Finished!
Just turn on this Gorgias to Email workflow and MESA will start doing this work for you. Look at you embracing the automation lifestyle!
Build your own Gorgias Email by MESA workflows using these steps
Quickly make any workflow between two or more apps.
These are triggers. They're what start your workflow to run automatically. Use any of these trigger steps to start your workflow when…
- Receive Email
- Trigger a workflow by sending an email to a custom MESA email address.
- Customer Created
- Starts when a customer is created.
- Customer Updated
- Starts when a customer is updated.
- Ticket Created
- Starts when a ticket is created.
- Ticket Updated
- Starts when a ticket is updated.
These are actions. Workflows can multiple actions to make personalized integrations. Use any of these action steps to make your workflow do…
- Send Email
- Send an Email to specified recipient(s).
- Retrieve Account
- Grab your account details.
- Create Customer
- Create a customer.
- Get List of Customers
- Obtain a list of customers.
- Delete Customer
- Remove an existing customer.
- Retrieve Customer
- Grab all details about a customer.
- Update a Customer
- Modify a customer's details
- Get List of Events
- Obtain a list of events.
- Retrieve Event
- Grab all details about an event.
- Upload File
- Upload a file.
- Create Job
- Schedule the execution of a job to run.
- Get List of Jobs
- Obtain a list of jobs.
- Retrieve Job
- Grab all details about a job.
- Update Job
- Modify a job.
- Delete Job
- Cancel a job at any time but keep in mind that actions that have been executed will not be reverted.
- Create Satisfaction Survey
- Create a new satisfaction survey.
- Get List of Satisfaction Surveys
- Obtain a list of satisfaction surveys.
- Retrieve Satisfaction Survey
- Grab all details about a satisfaction survey.
- Update Satisfaction Survey
- Modify a satisfaction survey's details.
- Create User
- Create a new user.
- Get List of Users
- Obtain a list of users.
- Delete User
- Remove an user.
- Retrieve User
- Grab all details about an user.
- Update User
- Modify an user's information
- Create Tag
- Create a tag.
- Get List of Tags
- Obtain a list of tags.
- Delete Tag
- Remove a tag.
- Retrieve Tag
- Grab all details about a tag.
- Update Tag
- Modify a tag's details.
- Merge Tags
- Merge one or more tags into another tag. Source tags will be merged into the destination tag and then deleted.
- Create Ticket
- Create a ticket.
- Get List of Tickets
- Obtain a list of tickets.
- Retrieve Ticket
- Grab all details about a ticket.
- Update Ticket
- Modify a ticket's details.
- Delete Ticket
- Remove a ticket.
- Create Ticket Message
- Create a message in a ticket.
- Get List of Ticket's Messages
- Obtain a list of all messages of a ticket.
- Retrieve Ticket Message
- Grab all details about a ticket's message.
- Update Ticket's Message
- Modify a message in a ticket.
- Delete Ticket's Message
- Remove a message from a ticket.
One-day Workflow Wizards
Not interested in learning another app? Oooh, we get it. Alternatively, turn to a fast, efficient team who is all about getting your perfect workflow up and running in a flash. That's us by the way. In case that wasn't clear.
- Tell us about your workflow. Reach out and explain all the nuances to the challenges you're currently facing. Whether it's repetative tasks, keeping business systems in sync or creating new shopping experiences for your customers, our experts will listen
- We'll make it in 1 business day. Our experts will hand-craft the workflows to meet your exact needs. They'll setup each the automation on your store with each step configured to match your requirements so all you have to do is turn it on.
- Boom! Problem solved. Sit back and relax knowing you have MESA reliably handling this work automatically. Start exploring more ways to strealine your efforts and enjoy the automation lifestyle! 🚀
Learn more about Email by MESA integrations
Be sure to check out our Shopify automation blog. We cover popular topics to help you better manage your work on Shopify through definitie guides, step-by-step tutorials, merchant success stories and more.
-
How To Automate Email Marketing Strategy On Shopify
Shopify Growth • 13 minLearn how to automate email marketing to help grow your ecommerce businesses. Build customer relationships and expand your customer base.
-
How To Add Shopify Low Stock Alert Instantly
Shopify Growth • 11 minDiscover how to set up a Shopify low stock alert with MESA, ensuring efficient inventory management and enhancing customer satisfaction.
-
Receive an email when a product goes out of stock
Shopify Growth • 10 minThis post will show you how to receive an email when a Shopify product goes out of stock.
-
Create an email signup to your favorite marketing platform
Shopify Growth • 10 minLearn how to set up Shopify email signup and connect submissions using Forms by MESA to popular email marketing platforms: Klaviyo, Mailchimp, and Omnisend.
-
Best Email Marketing Apps for Your Shopify Store
Shopify Growth • 5 minWe'll cover the importance of email marketing in the digital marketing landscape. Discover the best email marketing apps for your business.
-
Notify Location Managers About Local Pickup Orders
Shopify Growth • 3 minIf you have enabled local pickup in your Shopify checkout and need to notify the manager of a particular location when a local pickup order is made, this is for you.
-
Send Notification Email Whenever Next Day Shipping Selected
Shopify Growth • 2 minMaster the setup of automatic notification emails for next day shipping selections on your Shopify store.
-
Send A Post-Order Notification Email With Metafield Values
Automation Demo • 3 minIf you need to include order metafields in an email notification to your customers, check out this automation demo.
-
How To Save Forms To New Gorgias Tickets
Workflow Tutorial • 11 minLearn how to create a form to Gorgias ticket anywhere on your Shopify store, allowing customers to easily send support inquiries.
-
Gorgias vs Zendesk – Which is the best customer support app
Shopify Growth • 11 minChoosing between Gorgias vs Zendesk for your ecommerce customer service software can be difficult. Let's compare which is right for you.
-
Best Customer Support Apps for Elevating your Shopify Game
Shopify Growth • 12 minLearn what makes the best customer support Shopify apps. This guide helps you understand how to choose the right customer support app.
-
How To Automate Customer Support On Your Shopify Store
Shopify Growth • 13 minLearn how to scale by adding customer support automation. Get more everyday tasks done when you automate support. Step-by-step instructions.
-
How to send gift cards to customers from tagged Gorgias tickets
Workflow Tutorial • 10 minLearn how to send customers a gift card when their Gorgias ticket is tagged. Keep customer satisfaction high and minimize bad experiences.
-
How to use OpenAI to tag Gorgias support tickets based on message summaries
Workflow Tutorial • 11 minLearn how to use OpenAI to auto-tag Gorgias tickets based on a summary of the customer's message. Reduce slow, labor-intensive tasks today.