Shopify Flow + Intercom
made easy.

Make integrations that help your business operate in more competitive ways.

When this happens in Shopify Flow...

Do this with Intercom...

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★★★★★ 5.0 Shopify App Store

How does Intercom work with Shopify Flow?

With Shopify Flow and Intercom connected, you can get more accomplished so your business can thrive.

Real-Time Customer Support

By connecting Shopify with Intercom, you can provide live chat support directly on your store's pages. This enables immediate assistance to customers who have queries, leading to increased satisfaction and potentially higher conversion rates.
Personalized Marketing

Utilize Intercom's segmentation and targeting capabilities with your Shopify customer data to send highly personalized messages, emails, or in-app messages. These tailored communications can result in higher engagement and better retention.
Abandoned Cart Recovery

Set up automated messages through Intercom to target customers who have abandoned their carts in Shopify. A well-timed message can prompt customers to complete their purchase, recovering potentially lost sales.
Enhanced Customer Insights

Intercom's integration with Shopify offers a unified view of customer interactions and purchase history. This visibility helps you understand customer behavior better and can inform strategies for upselling, cross-selling, or improving overall customer experience.
Order Support & Updates

Create automated workflows to keep customers updated about their orders, shipping status, or any changes to their purchase. Connecting Intercom with Shopify allows you to send these notifications through the customers' preferred channels, whether it's chat, email, or in-app messaging.

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How to connect Shopify Flow to Intercom

Time needed: 3 minutes.

Connecting Shopify Flow to Intercom has never been easier. With MESA, making complex integrations between Shopify Flow and Intercom only takes a few minutes.

First, create a new workflow in MESA.
Workflows are simply the steps of an automation that runs automatically.
Next, pick one of the apps as a trigger step.
This is what kicks off your automation to run automatically.
Then, choose an action step from another app.
This is the "ah-ha" moment you've been waiting for...
Lastly, personalize the data being sent from one app to another.
Use the various fields to personalize your workflow.
Finished!
Just turn on this Shopify Flow to Intercom workflow and MESA will start doing this work for you.

Supported Shopify Flow & Intercom workflow steps:

Start your workflow when...

Then, make your workflow do this...

Trigger a Flow Workflow
Send an event action to a workflow in Shopify Flow
Get List of Contacts
Obtain a list of contacts.
Create Contact
Create a contact.
Search for Contacts
Look up for contacts.
Update Contact
Modify a contact's details.
Retrieve Contact
Grab all details about a contact.
Delete Contact
Remove a contact.
Archive Contact
Archive a contact.
Unarchive Contact
Restore a previously archived contact.
Merge Two Contacts
Combine a contact with a role of a lead into a contact with a role of an user.
Retrieve Contact's Attached Companies
Grab all details about the attached companies that are associated to a contact.
Retrieve Contact's Attached Tags
Grab all details about a contact's attached tags.
Retrieve Contact's Segments
Grab all details about a contact's segments
Attach Company to Contact
Associate a company to a contact.
Get List of Companies
Obtain a list of all companies.
Create or Update Company
Create or update a company
Scroll Over All Companies
Iterate over all companies in a dataset.
Retrieve Company
Grab all details about a company.
Delete Company
Remove a company.
Detach Company from Contact
Unassociate a company from a single contact.
Get List of Company's Attached Contacts
Obtain a list of a company's attached contacts.
Get List of Company's Attached Segments
Obtain a list of a company's attached segments.
Create Note
Create a note.
Retrieve Note
Grab all details about a note.
Get List of Contact's Notes
Obtain a list of notes associated to a contact.