Shopify Flow + Intercom
made easy.

Make integrations that help your business operate in more competitive ways.

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Shopify Flow Icon Intercom logo Icon Shopify Flow to Intercom integration

How does Intercom work with Shopify Flow?

With Shopify Flow and Intercom connected, you can get more accomplished so your business can thrive.

  • Real-Time Customer Support

    Intercom logo Icon

    By connecting Shopify with Intercom, you can provide live chat support directly on your store's pages. This enables immediate assistance to customers who have queries, leading to increased satisfaction and potentially higher conversion rates.

  • Personalized Marketing

    Intercom logo Icon

    Utilize Intercom's segmentation and targeting capabilities with your Shopify customer data to send highly personalized messages, emails, or in-app messages. These tailored communications can result in higher engagement and better retention.

  • Abandoned Cart Recovery

    Intercom logo Icon

    Set up automated messages through Intercom to target customers who have abandoned their carts in Shopify. A well-timed message can prompt customers to complete their purchase, recovering potentially lost sales.

  • Enhanced Customer Insights

    Intercom logo Icon

    Intercom's integration with Shopify offers a unified view of customer interactions and purchase history. This visibility helps you understand customer behavior better and can inform strategies for upselling, cross-selling, or improving overall customer experience.

  • Order Support & Updates

    Intercom logo Icon

    Create automated workflows to keep customers updated about their orders, shipping status, or any changes to their purchase. Connecting Intercom with Shopify allows you to send these notifications through the customers' preferred channels, whether it's chat, email, or in-app messaging.

How to connect Shopify Flow to Intercom

Time needed: 3 minutes.

Connecting Shopify Flow to Intercom has never been easier. With MESA, making complex integrations between Shopify Flow and Intercom only takes a few minutes.

  1. Included
    First, create a new workflow in MESA.

    Workflows are simply the steps of an automation that runs automatically.

  2. Included
    Next, pick one of the apps as a trigger step.

    This is what kicks off your automation to run automatically.

  3. Included
    Then, choose an action step from another app.

    This is the "ah-ha" moment you've been waiting for...

  4. Included
    Lastly, personalize the data being sent from one app to another.

    Use the various fields to personalize your workflow.

  5. Included

    Just turn on this Shopify Flow to Intercom workflow and MESA will start doing this work for you.

Supported Shopify Flow & Intercom workflow steps:

Then, make your workflow do this...

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    Trigger a Flow Workflow
    Send an event action to a workflow in Shopify Flow
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    Get List of Contacts
    Obtain a list of contacts.
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    Create Contact
    Create a contact.
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    Search for Contacts
    Look up for contacts.
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    Update Contact
    Modify a contact's details.
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    Retrieve Contact
    Grab all details about a contact.
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    Delete Contact
    Remove a contact.
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    Archive Contact
    Archive a contact.
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    Unarchive Contact
    Restore a previously archived contact.
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    Merge Two Contacts
    Combine a contact with a role of a lead into a contact with a role of an user.
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    Retrieve Contact's Attached Companies
    Grab all details about the attached companies that are associated to a contact.
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    Retrieve Contact's Attached Tags
    Grab all details about a contact's attached tags.
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    Retrieve Contact's Segments
    Grab all details about a contact's segments
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    Attach Company to Contact
    Associate a company to a contact.
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    Get List of Companies
    Obtain a list of all companies.
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    Create or Update Company
    Create or update a company
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    Scroll Over All Companies
    Iterate over all companies in a dataset.
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    Retrieve Company
    Grab all details about a company.
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    Delete Company
    Remove a company.
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    Detach Company from Contact
    Unassociate a company from a single contact.
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    Get List of Company's Attached Contacts
    Obtain a list of a company's attached contacts.
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    Get List of Company's Attached Segments
    Obtain a list of a company's attached segments.
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    Create Note
    Create a note.
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    Retrieve Note
    Grab all details about a note.
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    Get List of Contact's Notes
    Obtain a list of notes associated to a contact.

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