Thanks.io automations
MESA is the fastest way to connect Thanks.io to everything you use — without writing code or hiring developers. Build workflows instantly by describing what you need, or choose from 300+ pre-made templates that solve common tasks. Multiply your impact without multiplying the work.
Connect Thanks.io with popular apps
Automate Thanks.io in less clicks.
1,000+ merchants trust MESA to help them multiply their impact without multiplying their work.
Ready to integrate Thanks.io? Try MESA free for 7 days.
Our support team will help you set up your first workflow for free.
Start from customizable templates
MESA includes pre-made Thanks.io workflow templates to get you started quickly.
Or, build your own Thanks.io workflow
Making workflows is easy. Triggers start a workflow then, actions occur when it's running. Read more Thanks.io docs in our knowledge base.
Popular use cases for automating Thanks.io
Connecting Thanks.io into workflows helps you get more done in less time.
Send a handwritten postcard the moment an order is placed
When a Shopify order is placed, MESA triggers a Thanks.io postcard to the customer's shipping address automatically. Your store delivers a physical, personal touch without anyone writing or mailing a single card by hand.
Reach lapsed customers with direct mail when digital channels go quiet
When a customer passes a re-engagement threshold in Shopify — no purchase in 90 days, a dropped loyalty tier, an unsubscribed email — MESA triggers a Thanks.io postcard to their address. Your win-back effort reaches them on a channel that doesn't compete with a crowded inbox.
Send direct mail at the loyalty milestones that matter most
When a customer hits a VIP tier, a spend threshold, or a significant anniversary in Shopify, MESA triggers a Thanks.io card with a personalized message. Your best customers receive a physical acknowledgment at the moment it means the most without anyone manually curating the send list.
Track direct mail QR scans back to Shopify customer records
Encourage happy customers to leave a review or feedback through a mailed request. It's a personal touch that can boost your store’s reputation and credibility.
Let AI identify which customers are most likely to respond to direct mail
Your AI assistant reads Shopify purchase history, email engagement, and customer lifecycle stage to surface the customers most likely to convert from a physical touchpoint — lapsed buyers, high-value accounts who have gone digital-quiet, customers approaching a key milestone. MESA triggers the Thanks.io send while the timing is right.
Need help?
Get help building any workflow.
Talk to experts that will help you personalize any template or build a custom workflow.
Automate your work in less clicks
MESA makes automation achievable so you can multiply your impact without multiplying the work.
Try MESA for free 7-day trial included. Cancel anytime.Expert support included
MESA includes hands-on support from automation experts who know how to get things done.
Free workflow setup
Book a session and we'll build your first workflow with you—live. Most merchants walk away with automation saving 5+ hours/week.
Fast response times
Average first response: Same day, Critical issues: Immediate escalation
Complex builds: 24-48 hours
Managed services available
Personalized workflow reviews, and quarterly check-ins to identify new automation opportunities as your business grows.
Real humans, always
Live chat with real automation experts (not bots). Email support monitored 9am-5pm PST. Google Meet sessions for complex workflows.
