Connect Mandrill and Thanks.io to automate your work

Describe to build
Activity reports
Fully supported

MESA's Mandrill to Thanks.io integration is the fastest way to sync data between the two — without touching a line of code. Choose which fields to send, how they're formatted, and when the sync happens. Start with a pre-built template, customize it with AI, or build something completely unique in under 10 minutes.

★★★★★ 4.9 rating on Shopify App Store

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Start when...
Personalize with built-in tools...
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Then, do this...
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Why integrate Mandrill with Thanks.io

The Mandrill to Thanks.io integration helps you sync data, automate manual tasks, and keep your stack aligned — without writing code.

Order automation icon

Order automation →

Send transactional emails from Shopify order events automatically

When an order is placed, updated, or fulfilled in Shopify, MESA triggers the right Mandrill transactional email with the relevant order details already populated. Your customers get accurate, timely messages without anyone manually initiating them.

Customer experience icon

Customer experience →

Trigger Mandrill emails from any Shopify customer milestone

When a customer hits a threshold in Shopify — a first purchase, a loyalty tier, a win-back window — MESA sends the signal to Mandrill and fires the right email at the right moment. Your transactional and lifecycle messaging runs on the full range of what happens in your store.

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Data integration →

Keep Mandrill template data current with your Shopify catalog

When a product is updated, a price changes, or a promotion goes live in Shopify, MESA updates the relevant data feeding your Mandrill templates. Your emails always reflect what's actually in your store without anyone editing template variables by hand.

Customer experience icon

Customer experience →

Send a handwritten postcard the moment an order is placed

When a Shopify order is placed, MESA triggers a Thanks.io postcard to the customer's shipping address automatically. Your store delivers a physical, personal touch without anyone writing or mailing a single card by hand.

Order automation icon

Order automation →

Reach lapsed customers with direct mail when digital channels go quiet

When a customer passes a re-engagement threshold in Shopify — no purchase in 90 days, a dropped loyalty tier, an unsubscribed email — MESA triggers a Thanks.io postcard to their address. Your win-back effort reaches them on a channel that doesn't compete with a crowded inbox.

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Fulfillment operations →

Send direct mail at the loyalty milestones that matter most

When a customer hits a VIP tier, a spend threshold, or a significant anniversary in Shopify, MESA triggers a Thanks.io card with a personalized message. Your best customers receive a physical acknowledgment at the moment it means the most without anyone manually curating the send list.

Build any Mandrill and Thanks.io automation

MESA helps you connect apps to automate repetitive tasks. A trigger is an event that starts a workflow, and actions are the steps that occur when it's running.

Not just software—partnership

Expert support included

MESA includes hands-on support from automation experts who know how to get things done.

Free workflow setup

Free workflow setup

We'll build your first workflow with you live. Most merchants walk away with automation saving 5+ hours/week.

Fast response times

Fast response times

Average first response: Same day. Critical issues: Immediate escalation. Complex builds: 24-48 hours.

Ongoing optimization

Managed services available

Personalized workflow reviews, and quarterly check-ins to identify new opportunities as your business grows.

Real humans, always

Real humans, always

Chat with real automation experts (not bots). Email support 9am-5pm PST. Google Meet sessions for complex workflows.

Integrate Mandrill with Thanks.io today.

Enjoy a 7-day free trial. Get your first workflow in minutes.

Try MESA today →