Thanks.io + Zendesk workflows

7-day trial
Free templates
Setup included

MESA is the fastest way to automate Thanks.io to Zendesk. MESA gives you complete control over which fields you send, how they're formatted, and when the sync happens, all without touching a line of code. Start with a pre-built template that matches your needs, customize it with the help of AI, or build something completely unique in under 10 minutes.

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Start when...
Personalize with built-in tools...
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Then, do this...

Ready to integrate Thanks.io with Zendesk? Try MESA free for 7 days.

Our support team will help you set up your first workflow for free.

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Build any workflow with these Thanks.io and Zendesk steps

Making workflows is easy. Triggers start a workflow then, actions occur when it's running. Read more Thanks.io docs in our knowledge base.

Why automate Thanks.io to Zendesk?

Thanks.io to Zendesk automations get more done in less time. Automate the everyday tasks holding back your potential growth.

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Automated Thank You Cards

Delight your customers with personalized thank you postcards after a purchase. It adds a personal touch and encourages repeat business. Just set it and forget it; Thanks IO takes care of the rest.

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Anniversary and Birthday Wishes

Show your customers you care by sending tailored greeting cards on their birthdays or anniversaries. It's more than just a sale; it's about building lasting relationships.

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Special Offers and Discount Codes

Use mailings to send exclusive offers, discounts, or launch new products. It's a tangible way to put your latest promotions right in your customers' hands.

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Customer order issue tracking and resolution workflow

Connect order data directly to support tickets, enabling agents to resolve issues faster with complete customer purchase history and context.

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Ecommerce return request to support ticket generation

Connect return reasons, product details, and customer data to streamline the support process and reduce resolution time for refunds and exchanges.

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Customer satisfaction survey results to CRM lead scoring

Create targeted follow-up workflows for unhappy customers while identifying satisfied customers for upselling opportunities and testimonial requests.

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Automate your work in less clicks

MESA makes automation achievable so you can multiply your impact without multiplying the work.

Try MESA for free 7-day trial included. Cancel anytime.
Not just software—partnership

Expert support included

MESA includes hands-on support from automation experts who know how to get things done.

Free workflow setup

Free workflow setup

Book a session and we'll build your first workflow with you—live. Most merchants walk away with automation saving 5+ hours/week.

Fast response times

Fast response times

Average first response: Same day, Critical issues: Immediate escalation
Complex builds: 24-48 hours

Ongoing optimization

Managed services available

Personalized workflow reviews, and quarterly check-ins to identify new automation opportunities as your business grows.

Real humans, always

Real humans, always

Live chat with real automation experts (not bots). Email support monitored 9am-5pm PST. Google Meet sessions for complex workflows.