Connect Linear to Thanks.io and automate your tasks

Describe to build
Activity reports
Fully supported

MESA's Linear to Thanks.io integration is the fastest way to sync data between the two — without touching a line of code. Choose which fields to send, how they're formatted, and when the sync happens. Start with a pre-built template, customize it with AI, or build something completely unique in under 10 minutes.

★★★★★ 4.9 rating on Shopify App Store

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Start when...
Personalize with built-in tools...
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Then, do this...
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Why integrate Linear with Thanks.io

The Linear to Thanks.io integration helps you sync data, automate manual tasks, and keep your stack aligned — without writing code.

AI powered automation icon

AI powered automation →

Turn customer bug reports into Linear issues

When a customer reports a checkout or storefront problem by email or form, your AI assistant writes a clear issue with steps to reproduce and creates it in the right Linear team. Developers get a usable ticket, not a forwarded email.

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Fulfillment operations →

Open a Linear issue when a fulfillment fails

When a fulfillment service fails to complete an order in Shopify, MESA creates a Linear issue with the order and error details. The integration bug gets fixed before more orders back up.

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Data integration

Share Linear project updates with the whole team

When a project update is posted in Linear, MESA sends it to a Slack channel or email list. Marketing and support know what is shipping without logging into Linear.

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Customer experience →

Send a handwritten postcard the moment an order is placed

When a Shopify order is placed, MESA triggers a Thanks.io postcard to the customer's shipping address automatically. Your store delivers a physical, personal touch without anyone writing or mailing a single card by hand.

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Order automation →

Reach lapsed customers with direct mail when digital channels go quiet

When a customer passes a re-engagement threshold in Shopify — no purchase in 90 days, a dropped loyalty tier, an unsubscribed email — MESA triggers a Thanks.io postcard to their address. Your win-back effort reaches them on a channel that doesn't compete with a crowded inbox.

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Fulfillment operations →

Send direct mail at the loyalty milestones that matter most

When a customer hits a VIP tier, a spend threshold, or a significant anniversary in Shopify, MESA triggers a Thanks.io card with a personalized message. Your best customers receive a physical acknowledgment at the moment it means the most without anyone manually curating the send list.

Build any Linear and Thanks.io automation

MESA helps you connect apps to automate repetitive tasks. A trigger is an event that starts a workflow, and actions are the steps that occur when it's running.

Not just software—partnership

Expert support included

MESA includes hands-on support from automation experts who know how to get things done.

Free workflow setup

Free workflow setup

We'll build your first workflow with you live. Most merchants walk away with automation saving 5+ hours/week.

Fast response times

Fast response times

Average first response: Same day. Critical issues: Immediate escalation. Complex builds: 24-48 hours.

Ongoing optimization

Managed services available

Personalized workflow reviews, and quarterly check-ins to identify new opportunities as your business grows.

Real humans, always

Real humans, always

Chat with real automation experts (not bots). Email support 9am-5pm PST. Google Meet sessions for complex workflows.

Integrate Linear with Thanks.io today.

Enjoy a 7-day free trial. Get your first workflow in minutes.

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