The days between Black Friday and Cyber Monday (“BFCM”) are arguably the four most important days of the whole year for most retailers. This make-or-break dynamic shines an intense spotlight on the teams responsible for executing BFCM successfully. Thankfully, with foresight and planning, a lot of the Q4 stressors can be alleviated by implementing workflow automation. Today, we’ll cover five of the most important automations for the upcoming 2020 holiday season.Continue reading
Thanks.io is a solution that enables Shopify stores to send letters and postcards to customers. Now that Thanks.io is connected to Mesa, merchants can bring a personalized shopping experience to their customers. Thanks.io offers features that allow you to include customer information on postcards and letters.Continue reading
Delighted is a solution that enables Shopify stores to obtain customer feedback in minutes, not days. With its seamless Shopify integration, Delighted gathers feedback all in one spot with insightful dashboard tools. Delighted also offers features that allow merchants to analyze scores collected through email, websites, SMS, and other links.Continue reading
LoyaltyLion is a Shopify app that provides merchants with the ability to run a loyalty program. LoyaltyLion increases retention and revenue by giving customers rewards for purchases, birthdays, reviews and referrals. It also provides a wealth of data on the backend to help companies understand the lifetime value of their customers.Continue reading
Offering customizable products is a great way to improve your margins, stay competitive against e-commerce giants, and generate a positive customer experience. However, communicating custom orders to a production team can be a challenge and introduce errors. A better approach is to turn your repeatable process into a workflow that can run automatically.
In this tutorial, we’ll use Mesa to email each order that contains a product customized with Infinite Options over to your manufacturing team as they come in.Continue reading
When fulfillment or manufacturing processes require that your customer’s order details are organized into a spreadsheet for their machines to read, the answer is often a manual task that can take up many hours each week. However, this can be easily turned into an automated workflow using Mesa.Continue reading
Bold Subscriptions is a solution that enables Shopify stores to provide recurring payments so that they can offer subscription products. With its seamless Shopify integration, Bold Subscriptions adds recurring payments to your products, cart, checkout, customer accounts, and order flow. Bold Subscriptions also offers features that reduce customer churn by allowing them to skip, edit, pause, and manage their subscriptions.
Line-item properties are a great tool for Shopify stores to capture product customization information from their customers at the time they order. Unfortunately, there are a number of popular third-party services that do not support line-item properties and are unable the read the data held in them. One common workaround is to put the contents of the line-item properties into the more universal “order notes” field, which most services can read.Continue reading