Fraud and risk automation with MESA

A fraudulent order costs you the product, the shipping, and a chargeback fee. MESA checks every order as it comes in, flags the risky ones, and can hold, cancel, or alert your team before anything ships.

Start from a template above to act on high-risk orders, catch zero-total or mismatched-address orders, or spot discount code abuse.

FAQs

Can I cancel high-risk orders automatically?

Yes. A template cancels orders Shopify marks as high risk. If you would rather review them first, add an Approval step before the cancel.

Can I hold payment on risky orders?

Yes. A template switches risky orders to manual payment capture, so you only collect payment after reviewing the order.

How do I get alerted about fraud?

Templates send a Slack, Discord, or SMS alert for every high-risk order so someone can look before it ships.

Can MESA catch repeat fraud from the same address?

Yes. A template checks each new order against your past orders and tags or cancels it when the same shipping address shows up under a different name or email.

Can I catch discount code abuse?

Yes. A template uses AI to compare each day's order totals and discounts, and alerts you in Slack when discount rates look unusually high.

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