How it works

Follow these 2 simple steps to start receiving Slack notifications whenever app credits are applied to your Shopify Partner account

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App Credit Applied
App connector: Shopify Partner • Time to complete: 2 minutes
Why this matters: This trigger monitors your Shopify Partner account for credit events and starts the workflow whenever an app credit gets applied to a merchant's account.

You'll need to provide your App ID, which you can find in your Shopify Partner Dashboard under Apps > [Your App Name] > App setup. The trigger checks for new credit applications every hour and captures details like the credit amount, merchant shop domain, credit description, and timestamp. When a credit is detected, it automatically passes this information to the Slack notification step. The system runs continuously in the background, so you don't miss any credit applications.

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Send Message
App connector: Slack • Time to complete: 2 minutes
Why this matters: This action formats the credit information into a clear Slack message and delivers it to your chosen channel so you can track app credit activity in real-time.

You'll configure which Slack channel receives the notifications - make sure to invite the MESA Slack app to your workspace first by typing @MESA in any channel and clicking the invite button. The message automatically includes the credit application date and time, credit type, merchant's Shopify domain, credit description, and the credit amount with currency. Private channels won't appear in the dropdown until you've invited the MESA app to them. The message format is pre-designed to give you all the essential details at a glance.

Make it your own

Customize this workflow even further:

Set custom message formats
Modify the Slack message template to include additional fields like merchant contact information, subscription tier, or custom tracking codes for better credit management.
Add multiple notification channels
Extend the workflow to send notifications to different Slack channels based on credit amount thresholds - send small credits to a general channel and large credits to a priority channel.
Store credit data in tables
Save credit application details to a MESA table or Google Sheets for historical tracking, reporting, and analyzing credit usage patterns across your app's merchant base.
Connect to accounting systems
Chain additional actions to automatically update your accounting software or CRM when credits are applied, keeping your financial records synchronized.

Frequently asked questions

How quickly will I receive notifications after a credit is applied?
The workflow checks for new app credits every hour, so you'll typically receive your Slack notification within 60 minutes of when the credit was actually applied to the merchant's account.
What happens if the same credit gets applied multiple times in the system?
Each credit application is treated as a separate event, so you'll receive individual Slack notifications for each occurrence. This helps you track if there are any duplicate credit issues that need investigation.
Can I customize which types of app credits trigger notifications?
Currently, this workflow monitors all app credit applications. If you need to filter by specific credit types or amounts, you can add a Filter step between the trigger and Slack action to only send notifications that meet your criteria.
What is a template?
Templates are pre-made workflows by our team of experts. Instead of building a workflow from scratch, these have all the steps needed to complete the task.
Can I personalize a template?
Yes! Every step can be customized to meet your exact requirements. Additionally, you can even add more steps and make it more sophisticated.
Are templates free?
Yes! Our entire library containing hundreds of templates are free to use and customize to your exact needs.

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