Gorgias automations
MESA is the fastest way to connect Gorgias to everything you use — without writing code or hiring developers. Build workflows instantly by describing what you need, or choose from 300+ pre-made templates that solve common tasks. Multiply your impact without multiplying the work.
Connect Gorgias with popular apps
Automate Gorgias in less clicks.
1,000+ merchants trust MESA to help them multiply their impact without multiplying their work.
Ready to integrate Gorgias? Try MESA free for 7 days.
Our support team will help you set up your first workflow for free.
Start from customizable templates
MESA includes pre-made Gorgias workflow templates to get you started quickly.
Or, build your own Gorgias workflow
Making workflows is easy. Triggers start a workflow then, actions occur when it's running. Read more Gorgias docs in our knowledge base.
Popular use cases for automating Gorgias
Connecting Gorgias into workflows helps you get more done in less time.
Unified Customer Support Inbox
Merge emails, chats, and social media messages all into one place. Respond to customers quickly and efficiently, without having to jump between platforms. It's all about seamless communication!
Automate Common Responses
Let Gorgias handle repetitive questions like order status or shipping details. Automate responses and free up your time to focus on more complex customer needs.
Instant Access to Customer Details
When a customer reaches out, Gorgias pulls up their entire purchase history from Shopify. No more searching through records; provide personalized support instantly.
Integration with Other Apps
Use Gorgias with your existing marketing and sales tools. Whether it's tracking customer satisfaction or managing returns, everything is in sync and at your fingertips.
Data-Driven Insights
Track customer support performance with robust analytics. Understand what your customers need, spot trends, and continuously improve your support to keep your customers happy.
Need help?
Get help building any workflow.
Talk to experts that will help you personalize any template or build a custom workflow.
Automate your work in less clicks
MESA makes automation achievable so you can multiply your impact without multiplying the work.
Try MESA for free 7-day trial included. Cancel anytime.Expert support included
MESA includes hands-on support from automation experts who know how to get things done.
Free workflow setup
Book a session and we'll build your first workflow with you—live. Most merchants walk away with automation saving 5+ hours/week.
Fast response times
Average first response: Same day, Critical issues: Immediate escalation
Complex builds: 24-48 hours
Managed services available
Personalized workflow reviews, and quarterly check-ins to identify new automation opportunities as your business grows.
Real humans, always
Live chat with real automation experts (not bots). Email support monitored 9am-5pm PST. Google Meet sessions for complex workflows.
