Connect Code and Gorgias to automate your work

Describe to build
Activity reports
Fully supported

MESA's Code to Gorgias integration is the fastest way to sync data between the two — without touching a line of code. Choose which fields to send, how they're formatted, and when the sync happens. Start with a pre-built template, customize it with AI, or build something completely unique in under 10 minutes.

★★★★★ 4.9 rating on Shopify App Store

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Start when...
Personalize with built-in tools...
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Then, do this...

Start your first automated workflow

Use pre-made workflow templates to get started quickly.

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Why integrate Code with Gorgias

The Code to Gorgias integration helps you sync data, automate manual tasks, and keep your stack aligned — without writing code.

Data integration icon

Data integration →

Connect any API your workflow needs

When a workflow needs to reach a service MESA doesn't natively support, Custom Code makes the connection. Write an HTTP request, parse the response, and pass the data to the next step — all in one workflow.

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Order automation →

Apply pricing or discount rules unique to your store

Custom Code runs JavaScript against live order data, letting you calculate custom pricing tiers, apply business-specific discounts, or validate order details before anything processes downstream.

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Enterprise automation →

Encode business logic no built-in tool can match

Every operation has edge cases that standard tools can't anticipate. Custom Code lets you write the exact logic your business needs and slot it into any workflow step — validations, lookups, or calculations.

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Customer experience →

Give your support team full Shopify context on every ticket

When a customer reaches out in Gorgias, MESA pulls their Shopify order history, tags, and customer details into the ticket automatically. Your team responds with the full picture without switching between tools to find it.

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Data integration →

Create and update Shopify customer records from Gorgias ticket activity

When a key detail is captured or a resolution is logged in Gorgias, MESA writes it to the corresponding Shopify customer record. Your store and your support platform stay in sync without anyone reconciling them manually after every interaction.

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Fulfillment operations →

Trigger Gorgias tickets from Shopify order and fulfillment events

When an order ships, a delivery is delayed, or a return is filed in Shopify, MESA opens or updates the right Gorgias ticket automatically. Your support team gets ahead of customer questions before they arrive rather than reacting after a complaint is filed.

Build any Code and Gorgias automation

MESA helps you connect apps to automate repetitive tasks. A trigger is an event that starts a workflow, and actions are the steps that occur when it's running.

Not just software—partnership

Expert support included

MESA includes hands-on support from automation experts who know how to get things done.

Free workflow setup

Free workflow setup

We'll build your first workflow with you live. Most merchants walk away with automation saving 5+ hours/week.

Fast response times

Fast response times

Average first response: Same day. Critical issues: Immediate escalation. Complex builds: 24-48 hours.

Ongoing optimization

Managed services available

Personalized workflow reviews, and quarterly check-ins to identify new opportunities as your business grows.

Real humans, always

Real humans, always

Chat with real automation experts (not bots). Email support 9am-5pm PST. Google Meet sessions for complex workflows.

Integrate Code with Gorgias today.

Enjoy a 7-day free trial. Get your first workflow in minutes.

Try MESA today →