Gorgias + SMS made easy.
MESA is the easiest way to create Gorgias and SMS integrations so you can automate any work - no code required.
MESA empowers you to build any solution. Scale faster and more efficiently than ever before. When you're able to build your ideas, you're free to explore unique ways to expand your role and business. What will you make today?
How does SMS work with Gorgias?
With Gorgias and SMS by MESA integrations, you can get more done in days, not months. Automate the work that solves your everyday problems and the challenges currently holding back your progress.
Immediate Notifications
Customers can receive instant notifications about their order status, including shipping and delivery updates. This increases transparency and builds trust.
Personalized Marketing
SMS marketing enables personalized messaging, allowing you to send targeted offers and promotions. This can increase conversion rates and foster customer loyalty.
Time-sensitive Alerts
Flash sales, special discounts, or limited-time offers can be communicated quickly via SMS, ensuring that customers are aware of opportunities as they arise.
Effective Outreach
With high open rates, SMS is an effective channel to reach customers. It's particularly useful for important notices or updates that require immediate attention.
Automated Reminders
Whether it's a reminder about an upcoming sale, subscription renewal, or product restock, SMS notifications keep customers informed without extra manual effort.
Solve more business-critical tasks
MESA helps you simplify your operations into efficient workflows that run immediately when the work happens. More ideas are now possible and more challeneges can be solved through the power of no-code automation solutions.
Loved by 1k+ brands using Shopify & Shopify Plus.
How to connect Gorgias to SMS
Connecting Gorgias to SMS has never been easier. With MESA, making complex integrations between Gorgias and SMS by MESA only takes a few minutes — no code required. Automate basic data entry or connect the systems that run your business. Solve more business-critical problems with MESA and accomplish more with less resources.
- First, create a new workflow in MESA.
Workflows are simply the steps of an automation that runs automatically.
- Next, pick one of the apps as a trigger step - this will start your workflow.
This is what kicks off your automation to run automatically.
- Then, choose an action step from another app for unique customization.
This is where the magic happens. 🪄
- Lastly, personalize the data being sent from one app to another.
Use the various fields within each stel to personalize your workflow. Test your automation to ensure everything is running properly.
- Finished!
Just turn on this Gorgias to SMS workflow and MESA will start doing this work for you. Look at you embracing the automation lifestyle!
Build your own Gorgias SMS by MESA workflows using these steps
Quickly make any workflow between two or more apps.
These are triggers. They're what start your workflow to run automatically. Use any of these trigger steps to start your workflow when…
These are actions. Workflows can multiple actions to make personalized integrations. Use any of these action steps to make your workflow do…
- Send Message
- Send an SMS.
- Retrieve Account
- Grab your account details.
- Create Customer
- Create a customer.
- Get List of Customers
- Obtain a list of customers.
- Delete Customer
- Remove an existing customer.
- Retrieve Customer
- Grab all details about a customer.
- Update a Customer
- Modify a customer's details
- Get List of Events
- Obtain a list of events.
- Retrieve Event
- Grab all details about an event.
- Upload File
- Upload a file.
- Create Job
- Schedule the execution of a job to run.
- Get List of Jobs
- Obtain a list of jobs.
- Retrieve Job
- Grab all details about a job.
- Update Job
- Modify a job.
- Delete Job
- Cancel a job at any time but keep in mind that actions that have been executed will not be reverted.
- Create Satisfaction Survey
- Create a new satisfaction survey.
- Get List of Satisfaction Surveys
- Obtain a list of satisfaction surveys.
- Retrieve Satisfaction Survey
- Grab all details about a satisfaction survey.
- Update Satisfaction Survey
- Modify a satisfaction survey's details.
- Create User
- Create a new user.
- Get List of Users
- Obtain a list of users.
- Delete User
- Remove an user.
- Retrieve User
- Grab all details about an user.
- Update User
- Modify an user's information
- Create Tag
- Create a tag.
- Get List of Tags
- Obtain a list of tags.
- Delete Tag
- Remove a tag.
- Retrieve Tag
- Grab all details about a tag.
- Update Tag
- Modify a tag's details.
- Merge Tags
- Merge one or more tags into another tag. Source tags will be merged into the destination tag and then deleted.
- Create Ticket
- Create a ticket.
- Get List of Tickets
- Obtain a list of tickets.
- Retrieve Ticket
- Grab all details about a ticket.
- Update Ticket
- Modify a ticket's details.
- Delete Ticket
- Remove a ticket.
- Create Ticket Message
- Create a message in a ticket.
- Get List of Ticket's Messages
- Obtain a list of all messages of a ticket.
- Retrieve Ticket Message
- Grab all details about a ticket's message.
- Update Ticket's Message
- Modify a message in a ticket.
- Delete Ticket's Message
- Remove a message from a ticket.
One-day Workflow Wizards
Not interested in learning another app? Oooh, we get it. Alternatively, turn to a fast, efficient team who is all about getting your perfect workflow up and running in a flash. That's us by the way. In case that wasn't clear.
- Tell us about your workflow. Reach out and explain all the nuances to the challenges you're currently facing. Whether it's repetative tasks, keeping business systems in sync or creating new shopping experiences for your customers, our experts will listen
- We'll make it in 1 business day. Our experts will hand-craft the workflows to meet your exact needs. They'll setup each the automation on your store with each step configured to match your requirements so all you have to do is turn it on.
- Boom! Problem solved. Sit back and relax knowing you have MESA reliably handling this work automatically. Start exploring more ways to strealine your efforts and enjoy the automation lifestyle! 🚀
Learn more about SMS by MESA integrations
Be sure to check out our Shopify automation blog. We cover popular topics to help you better manage your work on Shopify through definitie guides, step-by-step tutorials, merchant success stories and more.
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Best Shopify SMS Marketing Apps
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How To Automate Customer Support On Your Shopify Store
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Workflow Tutorial • 10 minLearn how to send customers a gift card when their Gorgias ticket is tagged. Keep customer satisfaction high and minimize bad experiences.
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How to use OpenAI to tag Gorgias support tickets based on message summaries
Workflow Tutorial • 11 minLearn how to use OpenAI to auto-tag Gorgias tickets based on a summary of the customer's message. Reduce slow, labor-intensive tasks today.