Connect Gorgias and Queue to automate your work

Describe to build
Activity reports
Fully supported

MESA's Gorgias to Queue integration is the fastest way to sync data between the two — without touching a line of code. Choose which fields to send, how they're formatted, and when the sync happens. Start with a pre-built template, customize it with AI, or build something completely unique in under 10 minutes.

★★★★★ 4.9 rating on Shopify App Store

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Start when...
Personalize with built-in tools...
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Why integrate Gorgias with Queue

The Gorgias to Queue integration helps you sync data, automate manual tasks, and keep your stack aligned — without writing code.

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Customer experience →

Give your support team full Shopify context on every ticket

When a customer reaches out in Gorgias, MESA pulls their Shopify order history, tags, and customer details into the ticket automatically. Your team responds with the full picture without switching between tools to find it.

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Data integration →

Create and update Shopify customer records from Gorgias ticket activity

When a key detail is captured or a resolution is logged in Gorgias, MESA writes it to the corresponding Shopify customer record. Your store and your support platform stay in sync without anyone reconciling them manually after every interaction.

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Fulfillment operations →

Trigger Gorgias tickets from Shopify order and fulfillment events

When an order ships, a delivery is delayed, or a return is filed in Shopify, MESA opens or updates the right Gorgias ticket automatically. Your support team gets ahead of customer questions before they arrive rather than reacting after a complaint is filed.

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Order automation →

Collect orders into a single daily fulfillment batch

Queue holds incoming orders throughout the day and releases them together on your schedule. Your fulfillment system receives a clean batch rather than a continuous stream of individual requests.

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Inventory management →

Send inventory updates to your ERP on a schedule

Instead of pushing every stock change as it happens, Queue accumulates updates until the scheduled window. Your ERP or warehouse system receives one clean batch per session — not a flood of individual calls.

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Enterprise automation →

Deliver one team digest instead of constant pings

Queue collects the events your team cares about — orders, flags, or refunds — and sends one consolidated Slack message or email when the timer fires. Signal, not noise.

Build any Gorgias and Queue automation

MESA helps you connect apps to automate repetitive tasks. A trigger is an event that starts a workflow, and actions are the steps that occur when it's running.

Not just software—partnership

Expert support included

MESA includes hands-on support from automation experts who know how to get things done.

Free workflow setup

Free workflow setup

We'll build your first workflow with you live. Most merchants walk away with automation saving 5+ hours/week.

Fast response times

Fast response times

Average first response: Same day. Critical issues: Immediate escalation. Complex builds: 24-48 hours.

Ongoing optimization

Managed services available

Personalized workflow reviews, and quarterly check-ins to identify new opportunities as your business grows.

Real humans, always

Real humans, always

Chat with real automation experts (not bots). Email support 9am-5pm PST. Google Meet sessions for complex workflows.

Integrate Gorgias with Queue today.

Enjoy a 7-day free trial. Get your first workflow in minutes.

Try MESA today →