Connect Gorgias and Klaviyo to automate your work

Describe to build
Activity reports
Fully supported

MESA's Gorgias to Klaviyo integration is the fastest way to sync data between the two — without touching a line of code. Choose which fields to send, how they're formatted, and when the sync happens. Start with a pre-built template, customize it with AI, or build something completely unique in under 10 minutes.

★★★★★ 4.9 rating on Shopify App Store

gorgias logo icon
Start when...
Personalize with built-in tools...
Klaviyo logo icon
Then, do this...
Trusted by 1,000+ Shopify merchants
Logo: Rothy's Logo: Adidas Logo: Allure Logo: GQ Logo: DraftKings Logo: Chubbies Logo: Made In Cookware Logo: MUD/WTR

Why integrate Gorgias with Klaviyo

The Gorgias to Klaviyo integration helps you sync data, automate manual tasks, and keep your stack aligned — without writing code.

Customer experience icon

Customer experience →

Give your support team full Shopify context on every ticket

When a customer reaches out in Gorgias, MESA pulls their Shopify order history, tags, and customer details into the ticket automatically. Your team responds with the full picture without switching between tools to find it.

Data integration icon

Data integration →

Create and update Shopify customer records from Gorgias ticket activity

When a key detail is captured or a resolution is logged in Gorgias, MESA writes it to the corresponding Shopify customer record. Your store and your support platform stay in sync without anyone reconciling them manually after every interaction.

Fulfillment operations icon

Fulfillment operations →

Trigger Gorgias tickets from Shopify order and fulfillment events

When an order ships, a delivery is delayed, or a return is filed in Shopify, MESA opens or updates the right Gorgias ticket automatically. Your support team gets ahead of customer questions before they arrive rather than reacting after a complaint is filed.

Data integration icon

Data integration →

Keep Klaviyo profiles current as customers shop

When a customer's behavior changes in Shopify — a new purchase, a tag update, a loyalty tier change — MESA updates their Klaviyo profile in real time. Your segments and flows always reflect who your customers are right now.

Customer experience icon

Customer experience →

Trigger Klaviyo flows from any Shopify event

When an order is placed, a subscription starts, or a customer hits a milestone, MESA sends the signal to Klaviyo and starts the right flow. Your email automation runs on the full range of what happens in your store, not just native Shopify triggers.

Order automation icon

Order automation →

Suppress the right customers from campaigns automatically

When a customer files a return, opens a support ticket, or enters a sensitive window, MESA updates their Klaviyo suppression list or profile status. Your campaigns reach the right people at the right time without manual list hygiene.

Build any Gorgias and Klaviyo automation

MESA helps you connect apps to automate repetitive tasks. A trigger is an event that starts a workflow, and actions are the steps that occur when it's running.

Not just software—partnership

Expert support included

MESA includes hands-on support from automation experts who know how to get things done.

Free workflow setup

Free workflow setup

We'll build your first workflow with you live. Most merchants walk away with automation saving 5+ hours/week.

Fast response times

Fast response times

Average first response: Same day. Critical issues: Immediate escalation. Complex builds: 24-48 hours.

Ongoing optimization

Managed services available

Personalized workflow reviews, and quarterly check-ins to identify new opportunities as your business grows.

Real humans, always

Real humans, always

Chat with real automation experts (not bots). Email support 9am-5pm PST. Google Meet sessions for complex workflows.

Integrate Gorgias with Klaviyo today.

Enjoy a 7-day free trial. Get your first workflow in minutes.

Try MESA today →