How it works

Follow these 8 simple steps to automate this task automatically.

zendesk logo icon

Ticket Status Updated
App connector: Zendesk • Time to complete: 1 minute

Retrieve Ticket
App connector: Zendesk • Time to complete: 1 minute

Check if Ticket Status is Closed
App connector: Filter • Time to complete: 1 minute

Get List of Comments
App connector: Zendesk • Time to complete: 1 minute

Loop Through Comments
App connector: Loop • Time to complete: 1 minute

Generate Title
App connector: AI • Time to complete: 1 minute

Generate Summary
App connector: AI • Time to complete: 1 minute
Asana logo icon

Create Task
App connector: Asana • Time to complete: 1 minute

Make it your own

Customize this workflow even further:

Set custom delays
Schedule actions to trigger after a set time period, such as sending follow-up emails 3 days after an event.
Chain multiple actions
Connect several steps together in one workflow, like tagging data, updating records, and notifying your team simultaneously.
Store data in tables
Save order details, customer preferences, or custom metrics in your own database for reference and reporting.
Deploy AI agents for smart decisions
Let AI agents evaluate complex scenarios and choose the right action path based on your defined rules.

Frequently asked questions

What is a template?
Templates are pre-made workflows by our team of experts. Instead of building a workflow from scratch, these have all the steps needed to complete the task.
Can I personalize a template?
Yes! Every step can be customized to meet your exact requirements. Additionally, you can even add more steps and make it more sophisticated.
Are templates free?
Yes! Our entire library containing hundreds of templates are free to use and customize to your exact needs.

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