Most standard workflows that trigger on something like a Customer Updated event or Order Created event in Shopify rely on Shopify’s webhooks.
They work most of the time just fine but in some cases where reliability is mission-critical, Shopify’s official recommendation is to implement a reconciliation job on top of them.
Here’s an example workflow for doing that.
Let’s say you have a Customer Updated trigger that does something:
Then, what you’ll want to do is add this reconcilation job workflow that will run on a schedule and catch any customer update events that may have been missed:
It works by triggering the original workflow using the Mesa.automation.send command in the code step above.
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