Send a gift card to a customer if their order is delayed
Try this templateShipping delays and broken merchandise can lead to customers having a negative experience with your business. Let your customers know you're listening and care about them by sending a small gift in exchange for their troubles. This template will send a gift card to a customer when their Gorgias support ticket is tagged, send-gift-card. It's a small but memorable way to turn a negative experience into a positive one.
Step 1. Every time this happens…
A Gorgias ticket is created
Step 2. Then…
Pause for 1 hour for adding send-gift-card tag to ticket
Step 3. Then…
Determine if the send-gift-card tag is included in ticket
Step 4. Then…
Send a $20 gift card
Free 7-day trial included
Live chat, email support
Setup services available
Loved by 3k+ brands using Shopify & Shopify Plus.
How MESA templates work
Automate your workflow in minutes. No coding, just results.
Start with any template
Start quickly by selecting from hundreds of pre-made templates that cater to a variety of common ecommerce operations. Each template is a fully functional workflow designed to be used as-is or customized as needed.
Personalize steps
MESA allows you to integrate various actions such as sending notifications, updating databases, or making conditional decisions based on the data received.
The intuitive, drag-and-drop interface ensures that you can easily customize your workflows without any need for coding.
Test and launch
MESA's comprehensive testing and logging features let you simulate and troubleshoot each step with confidence, ensuring your workflow runs smoothly.
Review logs in real-time to understand how data flows through your automations and make necessary adjustments. Then activate and get back to work.
FAQs
Hopefully, we've covered the frequently asked questions here. But if not, just reach out.
What is a template?
Templates are pre-made workflows by our team of experts. Instead of building a workflow from scratch, these have all the steps needed to complete the task.
Can I personalize a template?
Yes! Every step can be customized to meet your exact requirements. Additionally, you can even add more steps and make it more sophisticated.
Can MESA handle the setup for me?
Yes, check out our Expert Workflow Setup. We'll collaborate with you to craft the perfect workflow so you're up and running with confidence.
Fully supported by Shopify experts.
Get help from our team of Shopify experts and industry partners, who are dedicated to ensuring your MESA experience is smooth, efficient, and tailored to your exact business needs.
