Send an email if a package hasn't been delivered
Try this templateShipping delays happen. Keep your customers up-to-date so they can plan accordingly and reset their expectations. This template emails customers after 20 days if their package still hasn't been delivered. Need a different timeframe than 20 days? No problem, this template is configurable to fit your needs. Give your customers peace of mind with automatic updates so they know you're aware of the delay and are working to resolve the issue.
Step 1. Every time this happens…
Order has not been delivered
Step 2. Then…
Loop to find orders that occurred 20 days from today's date
Step 3. Then…
Send email to customer
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How MESA templates work
Automate your workflow in minutes. No coding, just results.
Start with any template
Start quickly by selecting from hundreds of pre-made templates that cater to a variety of common ecommerce operations. Each template is a fully functional workflow designed to be used as-is or customized as needed.
Personalize steps
MESA allows you to integrate various actions such as sending notifications, updating databases, or making conditional decisions based on the data received.
The intuitive, drag-and-drop interface ensures that you can easily customize your workflows without any need for coding.
Test and launch
MESA's comprehensive testing and logging features let you simulate and troubleshoot each step with confidence, ensuring your workflow runs smoothly.
Review logs in real-time to understand how data flows through your automations and make necessary adjustments. Then activate and get back to work.
FAQs
Hopefully, we've covered the frequently asked questions here. But if not, just reach out.
What is a template?
Templates are pre-made workflows by our team of experts. Instead of building a workflow from scratch, these have all the steps needed to complete the task.
Can I personalize a template?
Yes! Every step can be customized to meet your exact requirements. Additionally, you can even add more steps and make it more sophisticated.
Can MESA handle the setup for me?
Yes, check out our Expert Workflow Setup. We'll collaborate with you to craft the perfect workflow so you're up and running with confidence.
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Get help from our team of Shopify experts and industry partners, who are dedicated to ensuring your MESA experience is smooth, efficient, and tailored to your exact business needs.
