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Delighted Customer support Integrations

Delighted allows Shopify merchants to use a Net Promoter System (NPS) to gather customer feedback in a quick and easy process. By getting your customer’s feedback quickly, you’ll instantly find ways to improve your product or service.

The platform offers you various choices to set up your feedback survey. Customers can receive your survey either through email, SMS or a link. Next, the tool will ask customers a simple question so you can collect their feedback on their experience. And voila! You're done. All you have to do now is view the feedback right from Delighted’s dashboard through its reporting and analysis features. Stores can identify trends, survey metrics, and so much more over time.

While Delighted facilitates getting customer feedback, Mesa makes the process even more efficient. You can trigger a workflow for whenever a customer completes a survey.

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Things you can do with Delighted workflows...

Scale faster by integrating workflows into your Shopify store

Learn more about Delighted Integrations

Creative Delighted Workflows

  • Send customer survey responses to a Google Sheets.

  • Receive a Slack message when a customer responds to a survey.

  • Create a Gorgias ticket when a customer responds to a survey.

  • Send email addresses that bounced to a Google Sheets.

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★★★★★ 5.0 Shopify App Store Rating

News and Articles for Delighted Integrations

“MESA customer support was amazing. They helped me get the automation up and running in a few hours. Thank you MESA for saving us time and money!”


“MESA is great and the support matches that. I'm no developer, but their team is quick to jump in and answer any questions that I have. I can't recommend them enough!”

★★★★★ Puzzery

“Very good app and support team. They always find a way to make it work for us.”

★★★★★ Ace Golf Cart

“Easy to set up flows and if you don't know exactly how their customer service is unbelievable. They reply within minutes and provide real solutions. 5-Star App for sure!”

★★★★★ Nutrition Faktory

“MESA is a powerful app that can do a LOT of thing. What sets the app apart is the level of service we received from their team.”

★★★★★ EVELO

“This app solves our exact need. Moreover, can't say enough great things about team! Never worked with a better support team! 6 stars”

★★★★★ Gladskin

“I can't say enough good about MESA and their support staff in helping us get up and running with some super-efficient workflows to help us streamline and automate processes.”

★★★★★ SANEStore

“The support team is incredible! They always worked hard to come up with solutions for the problems we were trying to solve through MESA.”

★★★★★ StyleMeGHD

“This is an exceptional app with a stellar customer support team.”

★★★★★ The Bride Box

“MESA has been such a time saver and so easy to use!”

★★★★★ Charleston Tea Garden