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Delighted
Customer support

Easiest Customer Survey Software

Automate your Shopify store faster using a no-code eCommerce automation platform

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Delighted

Delighted allows Shopify merchants to use a Net Promoter System (NPS) to gather customer feedback in a quick and easy process.

Customers can take single-question surveys as emails, links, web, and SMS. Once a customer leaves a feedback, you can instantly view the feedback right from Delighted's dashboard through its reporting and analysis features. Delighted provides analysis features such as segment responses, survey metrics, trends, and so much more.

With Mesa and Delighted together, you can obtain customer feedback in a more efficient process.

Customize these workflows for Delighted

Deploy these templates and customize them with just a few clicks. Our team of automation experts built and tested these workflow templates to get you up and running fast. No code necessary.

Creative ideas to automate Delighted...

  • Send customer survey responses to a Google Sheets.

  • Receive a Slack message when a customer responds to a survey.

  • Create a Gorgias ticket when a customer responds to a survey.

  • Send email addresses that bounced to a Google Sheets.

Ways to start a Delighted automation...

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    Survey Response
    Starts when a customer responds to a survey.
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    Person Unsubscribed
    Starts when a customer unsubscribes from a list.

Things you can do with a Delighted automation...

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    Send (Create or Update) People
    Starts or updates a customer profile.
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    Unsubscribe People
    Remove customers from a list.
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    Delete People
    Remove existing cusotmer profiles.
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    List People
    Obtain a list of existing customers.
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    List Unsubscribed People
    Obtain a list of unsubscribed customers.
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    List Bounced People
    Obtain a list of people who had their surveys bounced.
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    Create Response Survey
    Start a new survey for customers.
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    Delete Pending Survey
    Remove surveys with a pending status.
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    List Responses Survey
    Obtain a list of responses from existing surveys.
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    Get Metrics
    Receive a list of metrics.

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Automation Experts Team