Delighted automations
MESA is the fastest way to connect Delighted to everything you use — without writing code or hiring developers. Build workflows instantly by describing what you need, or choose from 300+ pre-made templates that solve common tasks. Multiply your impact without multiplying the work.
Connect Delighted with popular apps
Automate Delighted in less clicks.
1,000+ merchants trust MESA to help them multiply their impact without multiplying their work.
Ready to integrate Delighted? Try MESA free for 7 days.
Our support team will help you set up your first workflow for free.
Start from customizable templates
MESA includes pre-made Delighted workflow templates to get you started quickly.
Or, build your own Delighted workflow
Making workflows is easy. Triggers start a workflow then, actions occur when it's running. Read more Delighted docs in our knowledge base.
Popular use cases for automating Delighted
Connecting Delighted into workflows helps you get more done in less time.
Collect Customer Feedback
With Delighted, you can automate the process of collecting customer feedback post-purchase. By seamlessly integrating it with your Shopify store, you'll be able to send personalized surveys at key touchpoints, providing invaluable insights into the customer experience.
Real-Time Satisfaction Analysis
Delighted provides real-time analysis tools that allow you to gauge customer satisfaction instantly. By connecting it to your Shopify store, you can monitor feedback as it comes in, enabling you to react swiftly to any concerns or praise.
Enhanced Customer Retention
Use Delighted's advanced segmentation and analysis to identify at-risk customers early. Integrating with Shopify lets you combine purchasing behavior with satisfaction data, allowing you to take targeted actions to increase retention.
Streamlined Review Management
Encourage satisfied customers to leave positive reviews by integrating Delighted with your Shopify store. By identifying happy customers through surveys, you can request reviews at the perfect moment, improving your store's online reputation.
Informed Product Improvements
Delighted's detailed customer feedback analysis, when integrated with your Shopify sales data, helps you pinpoint areas for improvement in products or services. This connection helps you make informed decisions that align with customer needs and preferences.
Need help?
Get help building any workflow.
Talk to experts that will help you personalize any template or build a custom workflow.
Automate your work in less clicks
MESA makes automation achievable so you can multiply your impact without multiplying the work.
Try MESA for free 7-day trial included. Cancel anytime.Expert support included
MESA includes hands-on support from automation experts who know how to get things done.
Free workflow setup
Book a session and we'll build your first workflow with you—live. Most merchants walk away with automation saving 5+ hours/week.
Fast response times
Average first response: Same day, Critical issues: Immediate escalation
Complex builds: 24-48 hours
Managed services available
Personalized workflow reviews, and quarterly check-ins to identify new automation opportunities as your business grows.
Real humans, always
Live chat with real automation experts (not bots). Email support monitored 9am-5pm PST. Google Meet sessions for complex workflows.
