ChatGPT Emails Customers Their Smile.io Points Balance
Customers earn Smile.io loyalty points on every order and then forget they have them. This workflow waits a few days after an order is fulfilled, looks up the customer's current Smile.io points balance, and has ChatGPT write a short, friendly email that thanks them, tells them how many points they have, and what those points can get them. It turns a number sitting in a rewards panel into a reason to come back.
How it works
6 steps to send every buyer a personal note about their Smile.io points
Shopify Order Fulfilled (Trigger)
Shopify Order Fulfilled (Trigger)
Delay
Delay
Smile.io Retrieve Customer
Smile.io Retrieve Customer
Filter
Filter
ChatGPT Create Chat Completion
ChatGPT Create Chat Completion
Email Send Email
Email Send Email
Ready to send every buyer a personal note about their Smile.io points
Get setup in 6 minutes.
FAQs
Why wait after fulfillment instead of emailing right away?
Right after an order the customer already got a confirmation email. A few days later, when the package has usually arrived, a note about their points is a fresh reason to visit the store.
Does ChatGPT know my reward tiers?
Only what you tell it. List your rewards in the ChatGPT instructions, for example 500 points for $5 off, so the email names real rewards and never invents one.
What if the customer isn't in Smile.io?
The filter step stops the workflow, so no email is sent to customers without a rewards account or with zero points.
Personalize this template
Customize this workflow even further:
You're in good company
"MESA has been a game changer for us. And, if you ever get stuck, their support team is always super helpful."
"It's like Zapier but exactly designed for Shopify. I have been able to complete all the workflows that I've needed."
"The MESA team has been amazing at helping us set up our automations. We would highly recommend this app!"
send every buyer a personal note about their Smile.io points
6 min setup • Fully supported if you need help