New Connection: Create SMS Conversations with Twilio

Twilio is a cloud communications platform, enabling businesses to connect with their customers without needing to work with individual phone carriers. With Twilio, stores can send customers SMS messages and phone calls, leave voicemails, and even make video calls. 

Now that Twilio is connected to Mesa, you can send a text message from Twilio when actions occur in Shopify. For instance, you can send a text to recover an abandoned cart. You can also notify customers via text message that their order is out for delivery.

Get Started with Twilio and Mesa


Follow these simple instructions to get connected in a matter of minutes:

  • Install Mesa on your Shopify store
  • Sign up for Twilio, if you don’t already have an account
  • You can jump straight into Mesa’s visual builder
  • Or jumpstart your automation using a pre-made template

Learn more about connecting Twilio to Mesa