Send a Email When a Specific Product is Purchased on Shopify

This step automatically activates when any order is placed in your Shopify store, capturing all order details including customer information, purchased items, and pricing. The trigger runs in real-time, so there's no delay between when an order is placed and when your workflow begins processing. No configuration is needed - MESA connects directly to your Shopify store's order events and passes the complete order data to the next step for analysis.

The loop examines each line item in the order and compares the product name against the specific product you want to track. You'll need to enter the exact product name as it appears in your Shopify store in the "Which specific product would you like to verify is in the order?" field - this must match precisely including capitalization and spacing. The step counts all matching items and passes this count to the filter step, which determines whether to send the email. For example, if you're tracking "Premium Coffee Beans" and a customer orders 3 units, this step will return a count of 3.

The filter checks if the count from the previous step is greater than or equal to 1, meaning at least one unit of your specified product was purchased. If the condition is met, the workflow continues to send the email; if not, the workflow stops here. This step is automatically configured to check for "greater than equal to 1" so no changes are needed. The filter acts as a gatekeeper, ensuring your targeted emails reach only customers who bought the product you're tracking.

The email automatically sends to the customer's email address from their order, with a default subject line of "Product found in order" followed by the order number. You'll customize the message content in the "What content would you like the email message to include?" field - this could be product care instructions, usage tips, warranty information, or a thank you message. The email sends immediately after the filter condition is met, ensuring timely delivery while the purchase is still fresh in the customer's mind. You can include dynamic details from the order using variables if you want to personalize the message further.