How it works
Follow these 4 simple steps to tag orders containing products with specific line item properties
Connect your Shopify order trigger
Connect your Shopify order trigger
Define which property to check
Define which property to check
Set the property value condition
Set the property value condition
Choose your order tag
Choose your order tag
Make it your own
Customize this workflow even further:
Tag with the actual property value
Instead of applying a static tag like "custom", use the actual value from the line item property as the tag. For example, if the property is "Priority" with value "Rush", tag the order with "Rush".
Check multiple properties with different tags
Duplicate the filter and tagging steps to check for multiple property names and apply different tags for each. This allows a single workflow to handle all your custom product scenarios.
Notify fulfillment team about custom orders
Add a Slack or email notification after tagging to alert your production or fulfillment team immediately when a custom order arrives. This reduces turnaround time for personalized products and prevents customization details from being overlooked.
Log custom orders to a tracking spreadsheet
Add a Google Sheets step after tagging to create a spreadsheet row. This builds a searchable database of all custom orders for quality control, production planning, or analyzing which customizations are most popular with customers.
Frequently asked questions
Will this work with line item properties from any Shopify app or custom code?
Yes, as long as the customizations are stored as Shopify line item properties (not metafields or order notes), this workflow can detect and tag based on them. This includes properties from apps like Infinite Options, Product Customizer, or custom theme code that adds properties to cart items.
What happens if a customer orders multiple products with the same property but different values?
The workflow loops through each line item and its properties individually, so if one item has "Engraving: Yes" and another has "Engraving: No," only the "Yes" item will trigger the tagging (assuming that's your filter value). However, since tags are applied at the order level, not the line item level, the entire order gets tagged when any item matches.
Can I check for the presence of a property regardless of its value?
The current workflow requires both a property name AND a specific value match. If you want to tag any order that has a property (regardless of value), you can modify the workflow to remove Step 5 (the value filter) and just check for the property name's existence. Alternatively, you could set the value filter to "is not empty" instead of checking for a specific value.
What is a template?
Templates are pre-made workflows by our team of experts. Instead of building a workflow from scratch, these have all the steps needed to complete the task.
Can I personalize a template?
Yes! Every step can be customized to meet your exact requirements. Additionally, you can even add more steps and make it more sophisticated.
Are templates free?
Yes! Our entire library containing hundreds of templates are free to use and customize to your exact needs.
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