How it works
Follow these 3 simple steps to get email notifications whenever a new draft order is created in your Shopify store
Draft Order Created
Draft Order Created
Retrieve Shop
Retrieve Shop
Send Email
Send Email
Make it your own
Customize this workflow even further:
Add multiple notification recipients
Configure the email step to send notifications to your entire sales team by adding multiple email addresses, ensuring everyone stays informed about new draft orders.
Include order value thresholds
Add a Filter step before the email notification to only send alerts for high-value draft orders above a certain amount, helping you prioritize follow-ups.
Send follow-up reminders
Use the Delay step to automatically send reminder emails if draft orders remain unconverted after 24 or 48 hours, helping recover potentially lost sales.
Store draft order data
Connect a Table step to log all draft order details for reporting and analysis, tracking conversion rates and identifying patterns in your sales process.
Frequently asked questions
Can I customize what information appears in the email notification?
Yes, you can modify the email message template to include additional draft order details like line items, customer contact information, or order total. The workflow captures all draft order data, so you can reference any field in your custom message.
Will this work for draft orders created through Shopify apps or third-party tools?
Absolutely. The trigger responds to any draft order creation in your Shopify store, regardless of whether it was created manually in your admin, through an app, or via API integration.
What happens if the email fails to send?
MESA will automatically retry sending the email notification. If it continues to fail, you'll see an error log in your workflow history with details about what went wrong, allowing you to troubleshoot issues like invalid email addresses or delivery problems.
What is a template?
Templates are pre-made workflows by our team of experts. Instead of building a workflow from scratch, these have all the steps needed to complete the task.
Can I personalize a template?
Yes! Every step can be customized to meet your exact requirements. Additionally, you can even add more steps and make it more sophisticated.
Are templates free?
Yes! Our entire library containing hundreds of templates are free to use and customize to your exact needs.
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