Reward Loyal Customers with a Free Product on Their Fifth Recharge Subscription Order

This step automatically activates when any subscription order is created in Recharge. The trigger captures essential customer information including their email address, order details, and external order ID that connects to Shopify. No configuration is required - it runs in the background and passes the customer data to the next step to begin the order count verification process.

This step automatically queries Recharge's database using the customer's email address to get their total order count. The system uses the email from the trigger step and makes an API call to retrieve the count number. This data gets passed to the filter step to check if the customer has reached exactly 5 orders. No manual configuration is needed as it uses the customer email from the previous step.

The filter compares the customer's order count from the previous step against the target number 5 using an "equals" comparison. If the count matches exactly 5, the workflow continues to add the free product. If the count is less than or greater than 5, the workflow stops here and no action is taken. This step is pre-configured to check for exactly 5 orders, but you can modify this number if you want to reward customers at a different milestone.

This step adds a specific product to the customer's Shopify order as a line item with a full discount applied. You need to configure the "Product ID" field with the ID of the free product you want to give away, and the "Variant ID" field with the specific variant (size, color, etc.) of that product. The system automatically sets the quantity to 1, applies a 100% discount, and adds it to the order without notifying the customer immediately. You can find product and variant IDs in your Shopify admin under Products.