How it works
Follow these 4 simple steps to start adding free products when customers purchase specific items
Order Created
Order Created
Loop: Number of matches
Loop: Number of matches
Filter
Filter
Add Line Item to Order
Add Line Item to Order
Make it your own
Customize this workflow even further:
Set minimum purchase quantities
Modify the filter to require customers buy 2 or more of the qualifying product before receiving the free item, perfect for bulk purchase incentives.
Add multiple free products
Chain several "Add Line Item" actions together to give customers a bundle of free samples or complementary products when they hit your purchase threshold.
Store promotion tracking in tables
Save details about each free product redemption to your own database for analyzing which promotions drive the most sales and customer engagement.
Deploy AI agents for smart promotions
Let AI agents evaluate order history and customer segments to automatically choose different free products based on purchase patterns and customer preferences.
Frequently asked questions
Will this add a free product to orders that already contain the qualifying item from before I set up this workflow?
No, this workflow only affects new orders created after you activate it. Existing orders won't be modified, even if they contain the qualifying product.
What happens if a customer buys multiple quantities of the qualifying product?
The workflow adds exactly one free item regardless of how many qualifying products the customer purchases. If you want to give multiple free items based on quantity, you'll need to modify the "Add Line Item" step to use a variable quantity.
Can I set this up to work with product variants instead of just product names?
Yes, you can modify the filter in step 2 to check for specific variant SKUs or variant titles instead of the broad product name, giving you more precise control over which purchases trigger the free product.
What is a template?
Templates are pre-made workflows by our team of experts. Instead of building a workflow from scratch, these have all the steps needed to complete the task.
Can I personalize a template?
Yes! Every step can be customized to meet your exact requirements. Additionally, you can even add more steps and make it more sophisticated.
Are templates free?
Yes! Our entire library containing hundreds of templates are free to use and customize to your exact needs.
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