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Shopify Automation Template
Automatically Send Delighted NPS Surveys to Customers After Their Order is Delivered
Measuring your net promoter score (NPS) provides many rewards. Not only is it a solid criteria of your store’s product and service quality, but it can help you identify potential brand advocates. Automatically send your customers a NPS survey after their order has been delivered and gather feedback on their experience.
- Step 1: When this happens
- Order is delivered
- Step 2: Then do this
- Retrieve order's details
- Step 3: Then do this
- Wait for 1 day
- Step 4: Then do this
- Send a Delighted NPS survey
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