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Shopify Automation Template

Automatically Send Delighted NPS Surveys to Customers After Their Order is Delivered

Measuring your net promoter score (NPS) provides many rewards. Not only is it a solid criteria of your store’s product and service quality, but it can help you identify potential brand advocates. Automatically send your customers a NPS survey after their order has been delivered and gather feedback on their experience.

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Step 1: When this happens
Order is delivered
Step 2: Then do this
Retrieve order's details
Step 3: Then do this
Wait for 1 day
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Step 4: Then do this
Send a Delighted NPS survey
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