Update Shopify Customer Metafield with Yotpo Loyalty Points

This step automatically watches for any point balance changes in your Yotpo Loyalty program and captures the customer's email address and updated point balance. When a customer earns points from a purchase, redeems points for rewards, or has points manually adjusted by your team, this trigger activates and passes the customer data and new point total to the next step. No configuration is needed - MESA connects to your Yotpo Loyalty account and monitors all point balance changes across all customers.

The workflow automatically searches your Shopify customer database using the email address captured from the Yotpo points change event. It queries Shopify's customer search API with the email parameter and limits results to 1 customer to find the exact match. This step retrieves the customer's unique Shopify ID number, which is required for updating their metafield in the next step. The search happens instantly and passes the customer ID forward if a matching email is found.

The workflow creates or updates a custom metafield called "yotpo_loyalty_points" in the customer's Shopify profile with their current point balance from Yotpo. It uses the customer ID from the previous search step and stores the points as a number_integer type metafield under the "custom" namespace. This metafield can be displayed on customer account pages, used in email templates, or referenced by apps and themes. The point value gets updated every time the customer's balance changes in Yotpo, keeping Shopify data in sync.