How it works

Follow these 2 simple steps to start receiving WordPress comment notifications in Discord

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Comment Published
App connector: WordPress • Time to complete: 0 minutes (Auto-configured)
Why this matters: This trigger monitors your WordPress site for new comments and starts the workflow each time someone posts a comment on your blog.

The trigger automatically checks your WordPress site every hour for new comments using the WordPress REST API. When a new comment is detected, it captures all the comment data including the author's name, email address, and the comment content itself. This data gets passed to the Discord notification step as variables like `{{wordpress.author_name}}`, `{{wordpress.author_email}}`, and `{{wordpress.content.rendered}}`.

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Create Channel Message
App connector: Discord • Time to complete: 2 minutes
Why this matters: This step formats the comment data into a readable Discord message and sends it to your specified channel, keeping your team informed about new blog engagement.

You need to configure your Discord Channel ID in the path field - this tells MESA exactly which Discord channel should receive the notifications. The message content is pre-configured to display the commenter's name, email address (if available), and the full comment text with HTML stripped out for clean formatting. When the trigger fires, variables like `{{wordpress.author_name}}` and `{{wordpress.content.rendered | strip_html}}` get replaced with actual comment data before sending to Discord.

Make it your own

Customize this workflow even further:

Add comment moderation workflow
Set up conditional logic to hold comments with certain keywords in a "pending" status and notify moderators for review before publication.
Create comment analytics tracking
Store comment data in MESA tables to track engagement metrics like comments per post, most active commenters, and response times.
Build automated responses
Connect to email services to automatically send thank-you messages to commenters or notify post authors when their content receives new comments.
Deploy sentiment analysis
Use AI agents to analyze comment sentiment and route negative feedback to customer service while celebrating positive reviews with your marketing team.

Frequently asked questions

What happens if my WordPress site has a lot of comments posted at once?
The workflow processes comments individually, so if multiple comments are posted between hourly checks, you'll receive separate Discord notifications for each one. The hourly polling prevents overwhelming your Discord channel with constant notifications.
Can I customize what information appears in the Discord message?
Yes, you can edit the message content in Step 2 to include or exclude different comment fields. You can add the post title, comment URL, or remove the author email if you prefer. The template uses WordPress comment variables that you can mix and match.
Will this capture comments that need moderation approval?
The trigger monitors published comments only. If your WordPress site requires comment moderation, the notification will only fire after you manually approve the comment and it becomes publicly visible on your site.
What is a template?
MESA templates are fully pre-configured workflows built and vetted by Shopify Experts. Unlike competitor templates that provide basic scaffolds requiring extensive setup, MESA templates come with all data variables properly mapped, required fields configured, and steps ready to activate. You can turn them on immediately and start automating.
Can I customize a template?
Absolutely! While our templates work out-of-the-box, every step can be personalized to match your exact business requirements. Add conditional logic, integrate additional apps, or build more sophisticated workflows. MESA's templates provide a solid foundation that you can expand as needed.
Are templates free?
Yes! Our entire library of expert-built, production-ready templates is free to use. Unlike platforms that charge for premium templates or provide only basic scaffolds, MESA gives you access to hundreds of fully-configured, vetted workflows at no additional cost.

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