Send a Thank You Email for Yotpo Reviews

This step automatically detects when someone leaves a review through Yotpo and captures all the review data including the customer's email address and display name. The trigger runs in the background without any setup needed from you - it connects directly to your Yotpo account and watches for new review submissions. Once a review is created, it immediately passes the reviewer's information and review details to the next step in the workflow.

The workflow automatically connects to your Shopify store and retrieves basic shop details like your store name, which will be used to sign the thank you email. This happens behind the scenes without any configuration needed - the system knows which shop to query based on your account settings. The retrieved shop information gets passed to the email step so your thank you messages appear professionally branded with your store's identity.

The email automatically sends to the reviewer's email address captured from Yotpo, with a customizable subject line and message body. The default subject reads "Thank you for providing a review!" and includes a personalized message template that addresses the customer by their display name and closes with your shop's name. You can modify the message content in the "What is the message of your email?" field to match your brand voice, add special offers, or include links to related products. The system handles delivery and uses the reviewer's actual name and your store name to make each email feel personal.