High-Priority Feedback Summarizer

The form captures essential feedback details including the submitter's name, email, their actual feedback content, and a priority level selector. You'll get an embed code to place this form anywhere on your website - it works on any platform that supports HTML embeds. The form automatically validates submissions and passes all collected data to the next step for priority filtering. Once embedded, the form becomes your primary feedback collection point that feeds directly into your automation system.

The filter automatically examines each form submission and checks if the Priority field equals "High" (option-1 in the dropdown). If the feedback is marked as medium or low priority, the workflow stops here and no email gets sent. Only high-priority submissions continue to the AI summarization step. This selective processing means you'll only get notifications when feedback truly needs immediate attention, making your response process more efficient and focused.

The AI analyzes the feedback content and creates a comprehensive summary that highlights key points and suggests specific follow-up actions. It processes the original feedback text and generates a professional summary that identifies main issues, potential solutions, and recommended next steps. The AI maintains the original context while organizing the information into a format that's easy for your team to act on. This processed summary gets passed to the email step as the main content for your notification.

You'll configure the recipient email address where high-priority feedback summaries should be sent - typically your customer success manager or product team lead. The email includes the AI-generated summary as the main content, formatted for easy reading and action. The subject line reads "Thank you for your feedback!" to maintain a customer-focused tone. Each email contains the processed feedback summary with specific action items, making it simple for your team to prioritize and respond appropriately.