Email Your Team When a New Shopify Order Comes In

3 min setup
No coding required
Runs automatically

Shopify's staff order notification goes to store staff accounts and shows the same fields for every order. This workflow sends an email to any address you choose, such as a warehouse, production or sales inbox, the moment a new Shopify order is created, with only the details that team needs and only for the orders they care about.

Shopify logo icon
Shopify Order Created
Filter
email icon
Send Email

How it works

3 steps to send new order details to the inbox that acts on them

Shopify logo icon

Shopify Order Created

App connector: Shopify • Time to complete: 1 minute

Runs for every new order.

Filter

App connector: Filter • Time to complete: 1 minute

Optionally continue only for the orders this team handles, for example orders over a set value, with a certain shipping method, or containing a product with a given tag. Remove this step to email every order.

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Send Email

App connector: Email • Time to complete: 1 minute

Email your chosen addresses with the order number in the subject line, and the customer name, line items with quantities and variants, shipping address, shipping method, order note and a link to the order in Shopify admin in the body.

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Ready to send new order details to the inbox that acts on them

Get setup in 3 minutes.

Use this template →

FAQs

How is this different from Shopify's own staff order notification?

Shopify's notification goes to staff accounts and uses one format for every order. This workflow can send to any address, like a supplier or shared inbox, include only the fields that team needs, and skip orders that don't concern them.

Can I send different orders to different people?

Yes. Copy the workflow once per team and give each copy its own filter and recipient, or replace the filter with a logic step that picks the address based on the order.

Will customers see this email?

No. It only goes to the addresses you enter in the email step. Customer order confirmations still come from Shopify as usual.

Personalize this template

Customize this workflow even further:

Only alert for high-value orders
Set the filter to orders whose total is above an amount you choose, so the team only hears about the orders that need a closer look.
Route by product tag
Filter on a product tag such as custom or made-to-order and send those orders to your production inbox instead of the whole team.

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Rothy's

send new order details to the inbox that acts on them

3 min setup • Fully supported if you need help